How to get the tray under the freezer out in order to pour out the water after defrosting?

The ice on the bottom of the freezer is blocking a drain hole. When the freezer defrosts automatically, water drains out the bottom into a tray, where it evaporates away and you never see it under most conditions.

The solution is to either defrost the freezer manually and let the ice melt, or pour some hot water into the bottom of the freezer to thaw out the ice and clear the blockage.

If the drain is plugged because of some foreign matter, either method will make a mess, so have some towels at the ready to sop everything up if need be. If it is blocked, a can of Air Duster (like for cleaning electronics) might be able to blow the blockage out, if you seal the nozzle tube up as it is stuck into the drain.

Most likely it is just ice blockage.

You can access the drain tray (where the water goes to evaporate) by removing the grille on the front bottom of the fridge and peeking / poking around. You might want to keep an eye on it as you defrost the freezer or pour hot water in the bottom - it can over-fill quickly.

Most likely the defrost drain is filled with gunk. You'll find the drain behind the back wall inside the freezer. It will be located under the evaporator coils. Make sure there is no ice in the tray under the coils,if there is then clear this away with some hot water and locate the drain hole. This hole is for the water that runs off while fridge is in defrost. Pour hot water into this hole and work a stiff wire(clothes hanger) up and down inside this hole until water drains.This should fix your problem.

Your problem more than likely is a plugged defrost line in the freezer...The freezer goes through periodic defrost cyles to keep the coils from freezing up. The water catches in a trough pan in the freezer and flows through a drain hole to the bottom of the fridge where it evaporates. This drain hole perodically freezes up and the water accomulates under the freezer bottom until the water level reaches your vent ports to the fridge section. Open your freezer and on the bottom floor of your freezer you should see two screws near the front on either side. Remove them and then take out the bottom tray....this will expose the drain hole near the rear of the freezer compartment. You will more than likely have to remove ice under the tray in order to see the drain hole. Remove the lower back panel on the back of the refrigerator and you should be able to see the drain line coming from the freezer. Unplug the refrigerator before you begin work. It will take a little while for the drain line to thaw to allow liquid to flow to the bottom. I find a hair dryer pretty handy in speeding up the process. To verify you have unplugged the drain line you should be able to pour hot water in the drain hole in the freezer and see it come out at the rear of the fridge in tube line just above a little catch pan

If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me

If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me
the thumping noise is normal

If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me

If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me

If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me

empty out the freezer and remove the back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me

If the freezer is on top then empty out the freezer and remove the bottom and back liner of the freezer compartment usually phillips screws. In the back you will see the freezer coils along with a defrost element. Below these two items u will see a drip tray that collects water from the coils on defrost cycle, in the center of the pan will be a drain hole that connects to a hose that leads to a pan under the refrigerator.Normally the water is collected there and evaporated. The hole in the tray in the freezer is clogged. Thaw it and clean it until you can pour water in it and it goes to the pan down below. please rate me