Canon ir c2380 2550 ufr
We need more information! By 'prints' do you mean copies of photos? Or from any sheet of A4? Is this a new problem, or is this a new printer?
It may be worth checking you have the correct drivers - is it for Win 7?
http://www.canon.co.uk/Operating_System_Drivers/windows_7_compatibility_office.asp
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