I am trying to get an online copy of the owner's manual. Since the manual is about 70 pages long, I loaded extra paper. I got a paper jam and don't know how to clear it. It was because of not having the manual that I was trying to print a copy. While trying to clear the jam I unfortunately pulled on the paper and it came out, but now it doesn't work at all. Please advise. Del Murray.
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To be able to understand the problem, you should give extra info about the lights. Please find the information below about the status lights that provide information about error conditions of your printer.But first you need to install the driver for your operating system. The drivers are necessary to print documents and scan images. These drivers must be installed to use the print and scan features.
If the On light, Check Print Cartridge light, Check Paper light, and Start Copy, Black and Start Copy, Color lights are all flashing, do the following: 1 Verify that the front-panel overlay is attached to the HP PSC. 2 Turn your HP PSC off and on by disconnecting the power cord and reconnecting. Problem 1:“ON” light is on, “check paper” light is blinking and “check print cartridge light” is off .
Explanation 1:The paper tray is empty, the HP psc has a paper jam, or the paper size setting and paper in paper tray are not the same. Solution 1: • Load paper, or remove thepaper jam. • Change paper in paper tray to correct size. • Change paper size on the computer software. Then press On/ Resume to continue. NOT : PLS SEE THE NEXT MESSAGE. CONTINUED AS THE COMMENTS BELOW:
. Switch off the
printer and disconnect the power supply. Allow any residual charge
inside the all-in-one printer to dissipate before putting your hands or
any metal tools inside the chassis.
2. Pin down the exact
location of the jam. The 3 hot spots for a jam are before a sheet
completely leaves the paper tray, anywhere between the feed tray and
print carriage or between the print carriage and output tray.
3. Take off the front
paper tray if the sheet jammed while still in the front area of the
printer. If here, you should be able to see most of the paper.
4. Pull the sheet with
both hands and steady pressure. Do not tug as you might rip the paper,
leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage
access door to get at a jam further inside the printer. You may need to
remove the print carriage to get to the jam.
7. Replace all parts and
return any access panels to their closed and locked positions. Plug
your printer back in and flip the power switch.