Hello,
I have received error "can't find the scanner" during scanning. Alsoi scanner was not able to abort scan. I have MP Navigator 2.0. I am trying to run 3.01 for XP but I see it has the same problem as I see from forum. Could you please help?
Thank you Harvy
I am using Windows 2000. My STILL IMAGE SERVICE was disabled. I set it to automatic
then restarted my computer. Worked like a charm.
I followed the steps below
> 1. Right-click My
Computer and select Manage. This brings up the
> 'Computer Management'
window seen below.
>
> 2. Under 'Services and Applications' click
Services. This will
> display a list of services in the right pane of the
'Computer
> Management' window. A portion of this window is seen
below.
>
> 3. Scroll through the list to locate and then
double-click STILL IMAGE SERVICE
>
> 4. Be sure that 'Startup
type:' is not set to Disabled. You can
> choose either Automatic or
Manual.
>
> 5. Once you have enabled the 'Startup type:', under
'Service status:'
> click the Start button to start the service.
Hello.
I fixed the same MP600 problem (can't find the scanner or corrupt cable) by clicking Default settings on menu of MP600 device (on its display) and unplugging all USB devices except MP600 and restarting the computer.
Daniel H
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the scanner does not initiate at all
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