All of a sudden can't download todays pictures from my Canon to PC. Usually, Zoombrowser ex comes on automatically. Today, I get "communication error" prompt. I can see pictures on camera but can't get to download using cannon software that came with camera. What can I do to get pictures to my pc from camera asap?
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Re: Canon zoombrowser Ex downloading problem
Go to the "Add and Remove Programs" in your Control panel.
Do a "Change" and do the 'repair program' utility. That should fix it, good as new. If that is not a possible option, try uninstalling. (if there is no "Change" and 'repair program') then Run the normal uninstall program.
I had the same problem with 6.5 on XP. I bought a T2i last week and loaded the Canon software. Zoombrowser worked fine until today when for no reason the error message above came up. After reinstalling three times I did a search. On another site it was suggested that a photo with a name longer than 42 characters causes an error. I found a couple of long named files and shortened them. Instantly it worked. Great stuff.
Have been using older versions of ZoomBrowser for years with no problem. A few months ago purchased a Canon SD990 and loaded in Ver.37.2 Zoom Browser EX 6.2. It has been working fine. I suddenly got a error message saying Zb encountered a problem and must close. Since them have rebooted several times and reinstalled the program but always get that error message.
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Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use ZoomBrowser or any other photo cataloging program.
This is a registry error. Try this: type regsvr32 quartz.dll in the run box on your computer. That would be: Click start, run, and then type this into the box. If yoou do this correctly, you should see a message that it was registered correctly. Try the program to see if it fixed the issue.
Make sure you turned the camera on. Could be a bad cable. Best thing to get is a usb card reader. Some people report problems of bent pins because of removing and reinserting them in the camera. So be careful there. Re-Install the software that came with it from Canon. Or you can download it from CanonUSA. URL below.
choose your OS and download what you need.
Looks like ZoomBrowser is up to 6.1 now.
Canon USA has manuals for Zoombrowser available for download from their site, but they're all in English. If you have ZB version 6 you can download the manual here. If you have ZB version 5, you can download the manual here.
The sd1000 manual says that you will get this error when you have too many pictures on your memory card (aprox 1000). I am not sure how many I had on my 2GB card but it was a lot. I deleted about 50 - 100 pictures and then it started working again and the new pictures downloaded to the computer.
If you have a connection to the camera, go into my computer and get images directly off the camera using scanner and camera wizard, microsoft's default program. This will at least allow you to transfer your images until you can resolve the software problem.
If you have no connection to the camera via your computer, you need to try some other troubleshooting steps to get a connection. I will post those below in the next post.