Question about Canon ES-E1 EOS Link (4593a006) for PC
All of a sudden can't download todays pictures from my Canon to PC. Usually, Zoombrowser ex comes on automatically. Today, I get "communication error" prompt. I can see pictures on camera but can't get to download using cannon software that came with camera. What can I do to get pictures to my pc from camera asap?
Thanks
Rose
Go to the "Add and Remove Programs" in your Control panel.
Do a "Change" and do the 'repair program' utility.
That should fix it, good as new.
If that is not a possible option, try uninstalling. (if there is no "Change" and 'repair program') then Run the normal uninstall program.
Posted on Oct 30, 2007
I had the same problem with 6.5 on XP. I bought a T2i last week and loaded the Canon software. Zoombrowser worked fine until today when for no reason the error message above came up. After reinstalling three times I did a search. On another site it was suggested that a photo with a name longer than 42 characters causes an error. I found a couple of long named files and shortened them. Instantly it worked. Great stuff.
Posted on Jun 07, 2010
Have been using older versions of ZoomBrowser for years with no problem. A few months ago purchased a Canon SD990 and loaded in Ver.37.2 Zoom Browser EX 6.2. It has been working fine. I suddenly got a error message saying Zb encountered a problem and must close. Since them have rebooted several times and reinstalled the program but always get that error message.
Posted on Jun 30, 2009
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All of a sudden cannot download pics from Canon camera to Zoombrowser. Message is: download files could not be added to image library- database may be corrupted - restore database from _____ (file name) which I don't know what it is.
I tried reinstalling- no good -
carmen
Don't seem to have access to download. Tried connecting to came. No results.
Tried reinstalling software.
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