Question about Lexmark Z640 InkJet Printer

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Not printing When I do a test print it works, but if I type something in word and then put it to print it doesnt print. Its almost as if it doesnt know that there is a black cartridge fitted. It just will not print

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Anonymous

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This is the information I received from another person when i ask for help. I did exactly as it said and my printer works fine now. Try it and see if it works for you. Good Luck!

First download and run "CleanupUtility.exe" from: ftp://ftp.lexmark.com/driver/inkjet_drivers/Cleanup/

Then unplug the printer's USB cable and restart your PC.

Then download and run the printer's drivers/install program for Vista, from: http://downloads.lexmark.com:/cgi-perl/downloads.cgi?ccs=229:1:0:548:0:0&emeaframe=&fileID=10374&searchLang=en&searchLang=en&os_group=Windows%20Vista

Only plug the USB cable back in when the drivers/install program tells you to.

After install, I think it asks for another reboot.
Then all should work fine.

Posted on Jan 03, 2008

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