Battery will not hold a charge

Refer to your OM for a warranty.

specify weather it is plugged in or not when this happens and if the battery is above 30%
if plugged in, is the plug getting loose if so replace the wire that charges it and plug will be tight again . clean around plug with folded paper corner to be sure nothing is inside pressed to back of plug slowly shorting power. batteries do wear out in these things so only plug back into charge when it is below 20% and let it charge all the way up. as each partial charge cost you one of the 1000 charges in the battery's life. get Battery Doctor from the play store it will trickle charge at end of cycle and will tell you the battery's health. good app.

I think it's where the batteries get put on their charger and left on there and when you take them off the charger they are fried. Starts off by not holding charge long and then not charging. Two batteries did this to me. They are suppose have a cut off were it doesnt burn om up the batteries??? What happened?? Should be recalled!!!!

Some aftermarket batteries don't play well with your Laptop, the "pin-outs" may not be correct. Be sure to buy a genuine Dell replacement. I have no idea where you purchased it, but inexpensive replacements found on-line can be a problem, and, at best, will not work correctly, worst case can be a fire hazard. Return it and find another.

you probably have not ever stressed your battery....you have only two options.....pull the battery out, place it in a ziploc baggy and put it in the freezer for 4-5hrs, then attach it to your laptop overnight....then pull the plug and see if the battery holds.....if not, give it one more try, baggy, freezer, 4-5hrs and charge overnight.....if you get nothing, then it's time to but a new battery. and for the future...you need to use your battery at least once a month without it being plugged in and use it til there is about 25% left, then plug it back in, til next month and repeat.

From time to time the actual charging capacity of the play and charge battery will fizzle out as will regular rechargeable batteries.
If you know someone else with a play and charge ask to use theirs on yours and see if it charges and holds charge when you unplug it.
If it does then you need to purchase a new play and charge, if it doesn't the connection to the battery pack is damaged and more then likely you will need to buy a new controller. Or just keep it wired.
Hope this helps.
-- JD

If you use your laptop plugged in while fully charged it will shorten the life of your battery so that after a few months of doing this the battery will only hold the charge for a short time.
If you need to use it plugged in when the battery is fully charged it's best to remove the battery first.

Maybe from the power plug there might be short before reaching the laptop, check for power from the plug itself.

Check out or Google "Batteries Plus" they have all types of batteries for just about anything. They may be willing to open your original battery case and replace the OEM batteries with comparable batteries.

Hello,
Try resetting the MP3 player. turn it on, connect to your computer press and hold the play button for ten seconds. unplug it wait 10 seconds and plug it back to your computer. leave it charging for a couple of hours.