I bought 2 logitech mobile traveller bluetooth headpieces but they won't charge from a seller on Ebay. The seller will work with me to get them repaired but Logitech will not repair them under warranty since he was not a Ebay Store. Is there a way to buy and replace the batteries myself?

How to leave feedback the RIGHT way Published by mutti74 October 26, 2013 . 14K Views . 2 Comments . 79 Votes So you finally gave in and bought something on ebay? WAY TO GO! Welcome to the world of endless deals and bargains!
Are you happy with your purchase?
Answer: YES! I love it!
Awesome, now lets let the seller know. The easiest way to leave feedback is to simply go back to the page of the actual item. Either type in the item number and click search OR go to MY EBAY and look under "All Buying" under "Won" and click on the item.
Once you get to the page, look towards the top, it'll say LEAVE FEEDBACK, simply click on that and Voi'La you are ready to leave feedback.
Since you are happy with your purchase, rate POSITIVE and write you comments in, such as: "Fast shipping, very happy with purchase." or "Great product, excellent communication!"
We are not done yet, Ebay has integrated a STAR system to rate sellers. You can rate 1-5 stars on "Item as described", "Communication", "Shipping Time" and "Shipping & Handling Charges".
Here is a tip about shipping and handling charges. Sometimes you may not be happy with those charges, KEEP ON MIND: Whatever you bought could have been shipped from the opposite side of the country (or even from another country), so OF COURSE they may be higher than having it sent from 1 end of a state to the other hand!! Those actual shipping charges are out of sellers hands.
All set with your rating? Simply leave feedback and DONE! Easy, fast and simple.
Now......a STRONG REMINDER. I often browse through ebay guides and reviews and TOO MANY buyers mistaken this area for contacting the sellers. This REVIEW and GUIDE area has NOTHING TO DO with leaving feedback or communicating with sellers!!!!! Follow the above steps to properly leave feedback.
What if you are not happy? Follow the above steps to get to your items page and click on (right side of page) CONTACT seller and email them. Whether it is a breakage or the item has not arrived yet. Give the seller some time to resolve the issue and to respond back before leaving neutral or negative feedback. I am a seller myself, as well as buyer. I ONLY result in leaving neutral or negative feedback if:
A: I have a non-paying bidder (new ebay rules NO LONGER permit sellers leaving negative feedback to non-paying bidders, so sellers really have no way of warning others anymore)
B: I bought something, it arrived broken or did not arrive at all, and the seller NEVER responded to NUMEROUS emails over a 2 week period, plenty of time to respond and rectify.
C: The seller told me basically something like "oh well, not my problem".
IF the seller responds and rectifies the mishap by either refunding money or sending out a duplicate item, there is NO reason for me to leave a bad feedback since the seller took care of me in a satisfactory manner.
Personally leaving a neutral feedback would be perhaps if the item I bought took a very long time to arrive (remember overseas purchases do take longer to arrive). If I bought something, lets say from a seller in California and I paid for Parcel Post. That takes 2-9 BUSINESS days. If I am sitting here a month later and the item finally arrives, thats a tad extra long in waiting time. If the seller does not communicate any delay in shipping, that calls for a neutral. WHY NOT LEAVE A NEGATIVE, you ask??? You received the item, riiiight? :o) That is why I would leave a neutral and not a negative.
This takes me to another point, bare with me: CHECK THE SELLERS FEEDBACK!!!!
(Simply click on the number next to the sellers name)
Look at their feedback score, the percentage!!!! If a seller has numerous neutral or negative feebacks in the last 30 days...STAY AWAY!!! Read their feedback and why people left bad feedback.
If a seller has less than 100% positive feedback, check why and how long ago they received a negative feedback, it could have been over a new ebayer not knowing how to properly leave feedback even, one of the reason I am writing this here.
Unfortunately only about 4 out of every 10 buyers leave feedback nowadays, so do not be upset if a seller only leaves feedback once they have received feedback from a buyer. It is a common just-practice.
10/2013 Please note: Ebay's push to offer free shipping on all items and charging an extra fee to sellers if they charge shipping has made the ebay market somewhat unstable and less fun for us sellers. I understand that big companies can offer free shipping on many items and sellers offer it a lot on lightweight items. Please do not expect and let it out on the seller via leaving neutral or negative feedback, if a seller charges shipping on dishes that weigh 5# and sell for only $10. Private part time sellers are here to make some money too, so paying for the item and eating all the quadruple ebay/ paypal fees and shipping the item out for free is just simply unreasonable.

Hi,

eBay and PayPal charge fees to sellers. eBay charges the seller fees, usually it's 9% of the final sale price plus shipping. But the seller can get the final value fee back if he/she will file the cancel transaction case. You will just need to agree to it once it's filed by the seller. With regard to PayPal, they charge 2.5% of the total receiving amount. But the seller can contact PayPal for credit once there is a reversal of payment, a refund.

Since it's not your fault, the seller do not need to charge you anything. If you will have problems with the seller, you can report the seller and can leave negative Feedback (within 60 days since the date of purchase)

I hope this helps.

you can ask the seller if they have a tracking number for the item you bought...i see in the auction it was suppose to be sent usps priority mail..if they did it through paypal the tracking number will be displayed in your my ebay page in item bought/won...if its not there, they didnt ship it through paypal but went to the post office the mail it

check your won items page..if the tracking number isnt there...email the seller and ask for a tracking number...usps priority mail only takes 2-3 days to arrive


bill

have you tried replacing nthe batterys if so then there is a short in the charging port of the base the best way to fix this is just use good batterys as per a normal remote control

A good cheap source would be ebay.Have a look there and ask the seller any questions if you are unsure and make sure he/she is a reputable one with good feedbacks.Hope this helps.

If the Bluetooth adapter can detect the phone but not the Plantronics headpiece, then there's no problem with your computer or your Bluetooth adapter. The problem has something to do with the Plantronics.

Try to turn the headpiece off, then turn it back on. Set it to discovery mode, then try to detect it using your computer. If that did not help.

Try to detect the Plantronics, using your phone. That will help you in isolating the problem.

Aside from that, make sure that no possible wireless interference while you're searching for the headpiece. Cell phone, base of the cordless phone should be away from the computer while you're searching for the headpiece. Because Bluetooth and cellphones/cordless phones are running on the same 2.4GHz frequency RF signal. They might interfere with each other.

Good luck!

Uninstall the software that came with your headset if indeed any did. Failing that, I 'm assuming this is a blutooth headset. Check your PC has latest bluetooth drivers and updates, reboot and reconnect your hardware

Go to nearest computer store, ask them if they can give you the address of Logitech service center in your area.If one store does not help, go to 2 -3 more.
Another option , try searching in google maps for logitech service center in you area, this might sound stupid but works in some cases.

Hello There.

That's unfortunate but in the world of electronics from ebay it's not unusual. My suggestion would be to contact the seller and get them to replace the item or refund you.
If the seller is not helpful and you paid via paypal, then you have upto 60 days to make a claim as 'item not as dscribed' to get your money back or a replacement.

If my answer has solved your problem, please rate me on fixya.

Thank you

on the headset, look for a small pinhole to insert a pin to reset while powered up