An earpiece cord often breaks internally. The test is to put it on a known working radio and see if it works. If so, then you test the audio jack on the radio, which is better left up to a service shop. I assume you are using a cord with the correct Motorola pins and not trying to "make" something work. The make idea is great, but often ends in disaster.
The NC250s come in a semi-rigid black case with a dual airline-plug adapter, a mini-to-RCA phono plug adapter and a 4' detachable headphone cord. JVC includes one AAA battery, which should last approximately 50 hours. A simple sliding switch on the right side turns the noise reduction on along with a small red LED. Learning how to add the battery to the headphones required that I study JVC's user manual. The process involves having to remove the earpiece covering to get to the battery compartment, which isn't at all obvious.
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