My Whirlpool side by side is having issues. The refrigerator is not cooling although I have set the settings to 5 (coolest). My freezer is over freezing with big chunks of ice every where. What is the possible problem/solution for this problem. I could not find my Whirlpool model in the list. It is EDSFVGX5500

Freezer achieving -5 is good airflow at the top is good. You have a return air problem something is blocking airflow back to freezer. Look for a vent in the Fresh Food side along the dividing wall could be as simple as product against the vent. Vent could also be behind crisper drawers. If all of that is clear Pull freezer cover and look for ice or frost buildup in vent.

freezer is cold. Refrigerator side is too warm even on the coolest settings. What do you suggest I do?

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

you need to regas the compressor

the lower number is the warmest.

It is possible that your refrigerator is not defrosting.  If the evaporator at the back of the fridge is ices over the fridge cannot circulate air, and will get warmer.  It could also be the evaporator fan, but more likely the defrost. You may have to take off the back panel to get to the evaporator coil.  If it is frozen over melt the ice, set the controls to center, and replace the defrost heater and defrost thermostat.

The freezer get the first crack at cooling and combination units have a fan and adjustable vents to steal some of the cooling capacity for the refrigerator. The vent are normally located in the back of the refrigerator compartment and with these, you can balance the cooling capacity between freezer and fridge. I recommend you swap your thermometer back and forth until you get the balance you want; typically the freezer should be at 5 degrees F or below and the fridge at 35-40 degrees F. Adjusting the control for temperature and having the vents set to supply the cold air you want in each compartment should give you the range you want in each.

Check the evap fan inside the panel in the freezer. Try giving it a spin and a drop of oil. Replacement fan runs about $95

Check the fan located in the freezer compartment.

This fan blows the cold air from the freezer into the fridge and is about 40 dollars for the part. Simple to fix too.

Gary

check the freezer panel in the back for frosty ice build-up. is the freezer evaporator fan running?