Question about Canon PowerShot A310 Digital Camera

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Canon Powershot A310

This camera is only 2-3 years old, and suddenly will not power up, even with new batteries.

Posted by Tom1963 on

  • skippybcat Dec 02, 2007

    I have the PowerShot A310 and when I turn it on, the screen will be pitch black, and when I take a picture it will be only red, NO PICTURE!!

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This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include: A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

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Black screen, put in new battery no change!???


For both of your cameras, this sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

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1 Answer

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If yours is two years old then you are probably out-of-luck.  It would probably cost more to repair than to simply replace.

You can at least save your photos by removing the memory card and reading the files using a memory card reader on a PC or MAC.

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1 Answer

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I have an A310, and really like the quality of the pictures and videos it takes. But what you describe is not unusual for this particular model camera. Lag between shots in bright sunlight is usually minimal, but may be very pronounced in darker conditions. It's caused by inefficient and slow charging of the camera's flash capacitor.

There's nothing you can do to modify the design of the camera to change this. But you can try to minimize this some by using batteries with higher power rating. Alkaline batteries will not work very well in this camera, even if brand new. Would instead recommend that you consider rechargeable NiMH batteries. They run about $7 these days for a package of four. But they'll save you big bucks in the long run. Look on the package for power rating of 2,500mah or better.

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I have this problem as well. I thought it was a problem with my NiMH batteries. So, I bought a volt meter to make sure the batteries worked. I have 8 AA NiMH batteries. I charged them all up and tested them with the volt meter. They were all good to go. However, no matter what I put in the camera one of two things happens:
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2. I don't get the message, but the next time I check the camera (a few days later), one of them is totally drained.
Something is very wrong and I plan on contacting Canon.

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Well with a clutch of cameras showing the same fault - together with other queries of a similar nature I suggest you contact Canon on an Educational level- for a bulk replacement deal. There are obviously showing a common manufacturing fault

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Try checking this... on the battery door (the outside door) along the top edge (over the CF card pointer embossed in the back of the door) you should see a little plastic piece that pokes out... tis is supposed to push a small switch located in a slot over the battery compartment. It's the sensor that tells if the battery door is open or closed.. if the plastic part breaks off or gets chipped it wont push the button and the camera will not turn on when the shutter door is opened.

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1 Answer

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Nothing for you two and at this age the cost a repair will be well on the way to the price of a replacement. Get the new camera

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