At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
try this remove the toner of the printer and put it back again and closed properly make sure door close and turn off the printer remove the power plug from the outlet and ppower cord from the printer and wait for some time and turn it back on.
Open the front cover and remove the drum and toner(cartridge) There
should be a paperjam in the machine. It reads back cover open because
the piece of paper is covering the sensor for the back cover.
There is a sensor lever on the black guide that goes into a sensor on the right as you face the back. This guide is closed by the back door. If that lever is out of place it will always say back door open.
Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.
Actually, you need to double check the back cover and front cover, open them all to check all paper jam.
Besure to check the back cover, normally all paper jam is from the back.
be sure to close the front cover at the last cover to close.
×