Question about Brother IntelliFax-2820 Laser Fax
Unplug the cable that connects the computer and printer together.
Plug the printer power cord into a wall outlet.
Print a self-test to determine if the problem is related to the printer, rather than the software.
If the problem occurs on the self-test page, replace the toner cartridge. A faulty or damaged cartridge may cause black pages.
Remove all accessories (cartridges, memory, I/O boards, etc.) and try to print a self-test again. Faulty accessories may cause black pages to be produced.
If the problem persists, the printer may need to be serviced.
Posted on Jun 10, 2009
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