We are moving into a house and the top oven on a Stoves 800DF Dom appears faulty. Even when switched off the top oven keeps a very low temperature.
Stoves technical/parts were helpful and said I need a new thermostat but what I need to know is how to fit one of these.
I have not not looked too closely at the cooker ( not moved in yet) so can't see how to remove the front panel for access to the thermostat -any thoughts might be helpful.
Stuart
You dont need to remove the front panel, you need to undo the two black screws on the side of the hob unit, remove the two plastic plugs they went through allowing you to raise the hob, and remove just the back off the cooker this provides you access to all the areas you need you can then follow where all the cables go oh yes nearly forgot the thermostat is held in place by two screws you simply pull the knob off and there they are. ive just done the fan oven one and it seemed fairly straight forward, but please do remember to turn off the power to the cooker first all the connections push on using spade connectors, oh yes for legal reasons this is for information only and i wont be held liable for injury or damage caused by unqualified people following this information to fix it themselves as i would always have to recommend that you use a competant person ie a person who is trained, experienced and has sufficient knowledge to do the job, but those that do want to fix it do so at their own risk and i hope all goes well with getting the problem fixed
Hi, we have had one of these ovens for 8 years (it was in the house we moved into). We had a new control fitted for the top oven (it took the repair company three tries to get the right part) and the problem didn't go away. To be honest, we can't stand this oven but are waiting until we replace the entire kitchen to replace it. The bottom oven is fine. The top oven is fierce and burns food all the time. Overall it's a ridiculous oven - I'd much prefer a sensibly-sized one that actually worked well! Rant over.
I am now on my third top oven thermostat for this rubish cooker from Stoves. Each time it costs an arm and a leg to have it replaced. Stoves support are very helpfull but charge absurd call out fees and take ages to turn up.
I complained to Stoves CEO pointing out that an oven which can come on all by itself at any time is dangerous, could cause a fire or worse gas explosion! Stoves are part of the huge Glen Dimplex group and have known about these faulty thermostats for at least ten years but have done nothing about it. Worse still they have not informed customers of the potential fire hazard with this substandard, faulty product. Avoid this brand like the plague.
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