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can you post the service tag number here so that I can check the full specifications of your Dell.?

With Windows Vista, 7 and 8 the computer is suppose to give an alert when installing a new program

THOU SHOULD NOT STEAL...

Try this approach:1. Uninstall your existing printer driver. On your computer, go to Start menu > Programs > Lexmark X5600 Series folder > Tools > Uninstall. After the uninstall process, reboot your pc when prompted.2. When your pc turns on, check if your Windows 7 is running on 32-bit or 64-bit operating system. On your computer, go to Start menu > right-click on Computer > click on Properties. Take note of the System Type.3. Use the link below to download and re-install the corresponding printer driver for your operating system:- Lexmark X5650 Printer Driver for Windows 7 32-bit- Lexmark X5650 Printer Driver for Windows 7 64-bitSimply follow the instructions on your computer screen to complete the installation.4. To re-install the Lexmark OCR scan software, insert the printer software installation CD in your pc CD-ROM drive.5. Click on Install > Install Additional Software > select the Lexmark OCR Scan Software > continue with normal installation steps.
Then try to create a PDF or Scan and Edit text (OCR) to verify that the problem is fixed.
If that doesn't help, please contact Lexmark Technical Support Center at 1-800-539-6275 for additional assistance.

You'll need to scan the document with an OCR software package (Optical character recognition) that will recognize the letters themselves and transmit them to word processing application, such as Word for Windows. Most scanner packages come with some form of OCR utility, so check your installed software. You may already be set up!
Best of luck, William

1. faq000559_002 When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
   
2. faq000093_012 What is MFL-Pro Suite Software?
   
3. faq002613_000 When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
   
4. faq002561_000 How do I configure or change the settings of the ControlCenter 2 or 3 scanning options?
   
5. faq000562_002 When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
   
6. faq000563_002 When scanning to OCR from PaperPort® SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
   
7. faq002620_008 Windows® 7 Support Information
   

The Lexmark OCR scan software is available in the installation disk that came with the printer. You can explore the installation disk and look for the Abby setup application in the OCR folder (for Windows). For Mac OS, right-click on the Install icon and choose Show Package Contents. Open Contents folder > open Package folder and manually install the Abby Finereader application.
However, if you don't have the installation disk, contact Lexmark technical support. Thanks.

OCR stands for "optical character recognition." It is the software your scanner uses to convert a scanned image into a text file. In order to scan into Word or Notepad or any other program where you can edit text, you will need OCR software.

If your Dell 924 can use OCR, this software should be included on the CD that came with your printer. Insert the CD and run Setup or try to find a folder labeled OCR. If you can't find any OCR files on your installation disk then check the Dell website:

http://support.dell.com/

You must have OCR installed to OCR. It's OCR...optical character recognition. You can't edit an image. It must be transformed into text. That's what OCR program does.
Google for your printed/scanner and download the proper software and install it. Dell provides the software online for free, but will charge you if you order a CD.

OCR is a software provided by Dell to convert a scanned document to editable text(word) document. If you scan without OCR software, printer will scan it as a Picture and you can not edit it.

Now here is your answer.
When you install Printer CD, it also install OCR software (Abbyy Fine reader) along with it.
You might have uninstalled the printer drivers and reinstalled them by downloading it from Dell support site.
I must tell you that Downloaded drivers from Dell site DOES NOT contain OCR software.

Solution:
1. You can download free trial version(15 days) from Abbyy.com
Click here to download

2. If any of your friend or relative have printer listed below then you can use the same CD to install the OCR software.
List: Dell 924, Dell 926, Dell 928, Dell 944, Dell 946, Dell 948, Dell 964, Dell 966, Dell 968.

location on Disc:
D:\OCR\setup.exe

3. You can scan using MS Paint.
Click on Start > All Programms > Acccessories > Paint
Click on "File" on Top left corner.
Click on "From scanners and cameras"
Click on "Scan"

It should be able to scan.

4. If you want to use Dell All In One Center.
You can disable OCR option for scanning and it will scan as an image.

Open Dell All in one center.
Click on Advanced scan options Under scan,
Uncheck "Use OCR software".
Click OK and try to scan again using Dell All In One center or using the printer operator panel.

Please revert for any further assistance.