Question about Garmin StreetPilot 2620 GPS Receiver

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Antenna socket the antenna on my Garmin 2620 has always been very difficult to plug into the unit and disconnect also. Now the receptor in the plug is off center so I can no longer make connection. This seems like a simple problem however I would hate to mess it up and have to send it off for repair. Perhaps you may have an answer for me. Thank you for your assistance. [email protected]

Posted by Gary P on

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Anonymous

Call tech support 1-800-800-1020

Posted on Nov 16, 2007

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I have a Garmin 3600. When I want to use the GPS feature, and I open the antenna, all I get is Acquiring Satellites, but nothing happens (the little indicatior on the bottom shows activity). I thinkthere...


If you can obtain an external antenna from another IQ3600 user it
will plug into the connecter on the top of the unit and bypass the fold out antenna. I had to buy one because the windshield in my Pont Montanna would block the satalite signals. When I plug in the external antenna I do not have to fold out the antenna on the unit.
That will check to see if the unit is recieving and /or if the fold out
wire is broken. The external antenna is not Garmin specific but the
plug on the end is so another gps antenna with the same end plug works.

Aug 16, 2010 | Garmin iQue 3600 GPS Receiver

1 Answer

My garmin 680 gps will not acquire a satellite


This is a problem I see very often and it is due to the flip antenna. Garmin is no longer using this style of antenna because moving parts equal less reliable. Anyhow, I have remedied the problem by plugging in an external antenna in the side of the flip antenna. Sometimes this works.
If that does not help it is time to get the unit fixed or replaced. To find the closest repair depot to you please contact Garmin 1-800-800-1020

Cheers
Jesse GPS

Jul 13, 2010 | Garmin Nuvi 680 GPS Receiver

2 Answers

I have a Garmin 178 with built in antenna. having


I dont thoink a bigger antenna is the solution because i'm having the same problem with my 178c and the built in antenna has always worked fine before.

Jul 01, 2010 | Garmin nuvi 200W GPS Receiver

1 Answer

Garmin iQUE M5 antenna broke off


BUY A EXTERNAL ANTENA PART #010-10702-00 FROM GARMIN IT PLUGS INTO THE UBIT ON THE TOP WHERE THERE IS A RUBBER CAP

Feb 06, 2009 | Garmin iQue M5 GPS Receiver

1 Answer

IQUE M5 Antenna broke off


BUY PART NUKMBER 010-10702-00 FROM GARMIN IT IS A EXTERNAL ANTENA THAT PLUGS RIGHT INTO THE UNIT.

Feb 06, 2009 | Garmin iQue M5 GPS Receiver

1 Answer

How do I see the rest of this solution? Garmin Nuvi 660 GPS Receiver Problem: Garmin Nuvi GPS won't acquire satellites Solution by: wingflinger (1 solutions) There is a known hardware bug in the...


you should see it now
There is a known hardware bug in the Garmin 600 series relating to the detection of the connection of an external antenna. The GPS is supposed to do this automatically and when it detects an external antenna plugged in it switches out the internal antenna. Unfortunately, this circuitry doesn't work correctly in some versions of the unit and sometimes it get's comfused and thinks there is an external antenna connected when there is not. This causes the behavior you describe because, for all practical purposes, there is no antenna connected.

Garmin can fix this and they've been known to fix it even on units that are out of warranty. There is a fix that can be done by someone with the right equipment and know-how which requires disassembling the unit and bypassing the antenna switch. Not to be attempted by anyone not experienced in micro surface mount PCB re-work.

Wingflinger

Dec 12, 2008 | Garmin GPS

1 Answer

Garmin Nuvi GPS won't acquire satellites


There is a known hardware bug in the Garmin 600 series relating to the detection of the connection of an external antenna. The GPS is supposed to do this automatically and when it detects an external antenna plugged in it switches out the internal antenna. Unfortunately, this circuitry doesn't work correctly in some versions of the unit and sometimes it get's comfused and thinks there is an external antenna connected when there is not. This causes the behavior you describe because, for all practical purposes, there is no antenna connected.

Garmin can fix this and they've been known to fix it even on units that are out of warranty. There is a fix that can be done by someone with the right equipment and know-how which requires disassembling the unit and bypassing the antenna switch. Not to be attempted by anyone not experienced in micro surface mount PCB re-work.

Wingflinger

Dec 04, 2008 | Garmin Nuvi 660 GPS Receiver

1 Answer

660 will not locate satellites. I reset many times still nothing. I have the dead speaker thing too. Artie


your fold out antenna is broke on the back of the unit and you are going to have to purchase a new antenna from garmin as for the speaker going out you can always use the aux port on the unit to play through your car speakers

Aug 28, 2008 | Garmin Nuvi 660 GPS Receiver

1 Answer

Will antenna help?


What is your car brand & model?

I ask, because some vehicles use a thinfilm windshield heater for defrosting/de-icing. This file is conductive, and will act as a shield to the RF microwave signals that GPS operates on. Consulting the owners manual, or the car dealer could help determine if this is your case.

Please try the unit outside the vehicle (in the same location as you have troubles) and see if the issue resolves itself. If so, then yes, using an external antenna can resolve the issue, but it will need to be located in a place not covered by that same problem.

All GARMIN external antennas are waterproof and have a very thin cable, so it could be located outside the vehicle. Alternatively, a side-window mount for the antenna could be used, if that's a viable solution in your application.

The "less-expensive" antennas mentioned can work, most will, but you may not get the optimal performance as one designed specifically for the GARMIN units. Personally, I've used an afermarket one and had good results, but the GARMIN ones always seem better.

Mar 24, 2008 | Garmin StreetPilot c340 GPS Receiver

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