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Can you confirm your model number? I see what says that your model is a JFC2089HE above your post but knowing Fixya the model number there is automatically placed there and is most times incorrect, Thanks John Tripp Appliance 911
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Kenmore Elite 27.6 cu. ft. French Door-Refrigerator - Cool Style and Storage.
Offering 27.6 cu. ft. of storage space, this Kenmore Elite French door refrigerator 7105 has all the functionality you need with the contemporary look you want. Features like the full-width temperature-controlled Full Width Pantry Drawer, deep door bins and slim in-door ice dispenser are designed to save space while providing optimum organization. GeniusCool™ and Multi Air Flow technologies work together to keep food fresh with digital temperature control and refined air circulation. The pull-out freezer drawer provides 8.79 cubic feet of frozen food storage with separate temperature and humidity controls.
Built to store food, snacks and more, this Kenmore refrigerator delivers plenty of storage capacity so every item on your grocery list has a spot.
A full-width, gourmet pantry drawer stores party platters, pizzas, pies, trays and more while clearing shelf space for better organization and easier storage.
Spill-proof tempered glass shelves keep drips, drizzles and spills from spreading throughout the fridge, making cleanup fast and easy.
A built-in water filtration system helps reduce contaminants such as chlorine, lead and mercury, for great-tasting water and ice that's better for you.
Electronic controls combined with a digital display means quick temperature readings and push-button adjustments that are tailored to fit whatever food you're storing.
Designed to stop icy build-up, automatic defrost uses a heating element to gently raise temperatures and reduce compressor ice, while keeping your food cool and safe.
I have never owned a fridge freezer so have no experience to draw on apart from a sketchy knowledge of the principles involved.
I just wanted to mention that food remaining frozen at -2 C or even -6 C doesn't mean the food will remain safe to eat indefinitely, in fact the safe life of food at those temperatures will be about the same as in the freezer compartment of the old fashioned fridge - a matter of a few weeks to a couple of months.
The safe and almost indefinite storage of freezer food requires temperature of -25/-27 C
I suggest you obtain service for your fridge freezer...
Side by Side ModelsIf foods, such as fruits and vegetables, in the refrigerator are freezing, it can be caused by several things. First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenheit. The freezer should be between 0 and 8 degrees Fahrenheit.
If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air.
If food in the door is freezing, move the door bins up or down so they are one notch away from freezer vents (Side by Side models only).
The fresh food control should be at the normal setting of 5.
Freezer on Top Models First, check the controls. They should be set at "C" and "5" or "5" and "5". The proper fresh food temperature is between 38 and 42 degrees Fahrenehit. The freezer should be between 0 and 8 degrees Fahrenheit.
Since the cold air coming into the fresh food section originates in the freezer above, the rear of the top shelf will be the coldest spot in the fresh food area. Avoid placing delicate items that freeze easily on the back half of this shelf.
If food is freezing in the produce (fruits and vegetables) or meat pan, it may be that the temperature controls are not set high enough. Since cold air naturally falls, the pans can get too cold if the refrigerator is not running long enough to maintain good air circulation. Adjust both controls up one notch.
Your Hotpoint fridge is designed to operate at a temperature ranging from 0.5 degrees in the coldest part up to 5 degrees inthe warmest part.
As warm air rises and cold air falls it is safe to say that the best way to store your food is to place it in the most appropriate shelf compartment, as shown in the diagram below.
Zone A - Cool Dairy Products, Cheese, Butter, Margarine, Low Fat Spreads, Cooking Fats/Lards, Preserves, Jams, Curs, Marmalade, Salad Dressing or Sauces
Zone B - Colder General Food Storage
Zone C - Coldest Meat, fish & poultry, Pre-cooked/chilled food
Zone D - Salad Bin, Vegetables, Fruit and Salad Items
The glass shelf usually just lifts up and out after you remove the bin. Sometimes food has spilled and "glued" it to the rack. A little hot water applied around the edges should melt the food glue.
produce has more water in it to freeze. Try turning down the temp in the fridge part of the unit you may try putting a termometer in there to gauge where it should be adjusted to, about 38-41 degrees is a safe temp for keeping food.
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