Question about Microsoft Xbox 360 Console

1 Answer

Lets get the picture problem solved once and for all

I have read through this tutorial many times tring to find answers to my problem. 

The problem: 
I have an HDTV Sony LCD television.  I had my AV cable switch on HDTV and the cables connected to HDTV ports. 
I bought my XBox 360 about a year ago and just last week while I was playing a game the screen turned green.  So naturally I shut the XBox 360 off and then turned it back on.  To my amazement, I heard sound but there was no longer a picture.  So, I tried it again with no avail.  Then I decided to switch games. Nothing.  Then I decided to switch to another HDTV cable port on the same television.  No picture, just sound.  Next, I decided to try and use non HDTV ports and switched the AV cables to TV.  Still, no picture.

So, I then decided to take it upstairs to my television in the bedroom.  Still no good.  So, I forked out the $50 for new AV cables.  Got home today with the new cables and I still gathered the same results.  No picture, just sound.  My power button was still green and there was no red rings anywhere.  So the rings of death were not the problem.

What could this be?  Something has to be wrong internally and I do not want to spend even more money to ship it off for repairs.  Is it at all possible for me to fix this on my own?  If so, how?

Posted by redsrbetter on

  • 2 more comments 
  • Anonymous May 16, 2008

    same problem no sound and picture I checked every wire to see if it was pluged in all the way still no good i dont want to send it out to get fix but i dont know what to do

  • Daddio8 Jun 11, 2008

    When i put in a game disc on my XBOX 360, I get sound but horizontal lines across the screen and no picture. Even without a game I get the same result. I have tried cleaning the unit, rebooting, etc, with no luck. Suggestions?

  • Anonymous Jun 11, 2008

    my problem is similar but i can still play the game but for example, when i'm playing many parts throughout the level turn green and red and it becomes distorted. I switched the av cable and it did not make a difference. have u heard of this problem before?

  • Anonymous Nov 30, 2008

    I have the same problem. I was playing Gears of War online and suddenly the screen went green. I was doing so well so I waited till the match was over and then I rebooted it. The dashboard had the same green picture problem aswell, so I knew it wasn't the game. I turned it off again and pulled put the power plugs. About an hour later I came back and started it up. Absolutely no incoming videosignals at all, but I could hear the sound normally when browsing through the dashboard. No red rings here either. I'm going to try to use the HDMI port and see if that will fix my video problem.



1 Answer


Just for you to know, i called microsoft, and they confirmed it was ahardware problem, and were surpised by how i described it that i hadn't had the three red lights.
as i was out of warrenty there was a charge of £85 to fix the box, which i managed to bargin down to £60.
now just got to wait for UPS
sorry its not helpful, but at least you can see the process for me

Posted on Oct 29, 2007


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When I connect my magnavox blu ray player to my soyo 32" lcd hdtv with audio video jacks my tv screen reads no source. how do I resolve this proble

Purchase an HDMI cable for excellent quality sound and pictures. I suspect the A/V leads will work if you set the TV to the AV channel that is assigned to the AV sockets otherwise you will get a blue screen and no signals.
Hope that clears your problem.

Nov 07, 2010 | Soyo DYLTO32C 32 in. LCD HDTV

2 Answers

How do i adjust the picture to fit the screen?

The wide button on your remote adjusts the picture size. Each time you press it you adjust the picture. If repeatedly pressing the wide button is not changing the picture size check you cable/satellite remote control. Look for the hdzoom# button. There may also be an aspect or format button. When you adjust this the picture size changes and between the Sony remote and the cable/satellite remote you should be able to come to a happy medium. If the picture size still isn't changing you might not be set to the correct resolution i.e. 1080i on your cable/satellite box. It might be set too low or you might be in the wrong input (av 1 av 2 hdmi 1 hdmi 2) etc.

Jul 07, 2010 | Sony BRAVIA KDL-40V2500 40 in. LCD HDTV

1 Answer

My sony dlp has vertical lines and no sound

If vertical lines are coming in av mode or without plugging the cable then this is the issue with screen.Please contact any near repair vendor.


Nov 30, 2009 | Sony KDF-E50A10 50 in. LCD HDTV

1 Answer

After moving TV cables I can not get AV sign in

It is an imperfect electrical contact.Check the connectors

Sep 02, 2009 | Sony BRAVIA KDL-40S2000 40 in. LCD HDTV

2 Answers

How do I connect my sony vaio vgn-fs920 to a tv?

As far as I know I need:
1) to purchase that VGA - S-Video Adapter ?
2) to purchase S-Video Cable itself ?
3) to purchase something like audio AV cables as well ?

Does anybody know where I can buy VGA - S-Video Cable (without Adapters) if it's possible and DO I NEED TO BUY AUDIO CABLE IF I'M GOING TO CONNECT THRU S-VIDEO?

May 14, 2009 | Sony VAIO VGN-FS920 Notebook

1 Answer

Connecting sony bravia to direct tv

select the correct scart socket used go though the av channels until you find the correct input[scart]

Apr 30, 2009 | Sony BRAVIA KDL-V32XBR1 32 in. LCD HDTV

1 Answer

Blue screen, have AUDIO ON ALL CHANNELS!

Make sure video cable is connected on right socket. for instance AV1. test cable box on other tv to see if it is transmiiiting picture. If so make sure your tv is tuned to cable box if using RF cable or on slected av mode where av cable is connected

Apr 07, 2009 | Sony BRAVIA KDL-32S2000 32 in. LCD HDTV

2 Answers

Sony Bravia TV KDL-V32XBR1 picture

Try different cable, if you still get the problem after replacing cables, then you have a defective sygnal board (input board).

Dec 13, 2008 | Sony BRAVIA KDL-V32XBR1 32 in. LCD HDTV

1 Answer

Linking computer and HDTV

if you have a AV option in it you can get a av cable from store and connect it to ur tv

Dec 01, 2008 | Sony Cyber-shot DSC-H2 Digital Camera

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

73 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts


Level 3 Expert

13434 Answers

James Bradburn
James Bradburn

Level 2 Expert

299 Answers

shevantha perera

Level 2 Expert

125 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides