Still having same issues. Mits tech support has call the service tech and they can't find a problem accept lamp is out for the fourth time 4000 hrs in 100 days.
Four weeks later they credited for a lamp and 75.00 for labor.
Service people still charged me 135.00 for pick up and delvery. They bring the unit in and ask for their payment. I stated lets see the unit work. They can't get a picture. Back into the truck it goes.
Call Mits 800 number wait for 20 mintue and the person can't help me so new adventure for Monday.
Any help I get from this site the techs just look at me and say no.
1532-DLP TVS' WITH LAMPS WILL NOT GIVE THE USUAL 5-6 THOUSAND LAMP HRS. IF THE SET IS ON AND OFF FREQUENTLY,AS EVERY POWER ON SEQUENCE ARCS THE LAMP WITH 10,000 VOLTS TO GET IT STARTED.TRY ALSO TO KEEP SET CLEAN ESPECIALLY IN THE BACK SET AREA. JOE TV
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I have a Panasonic PT-AE4000U and could not reset the timer after replacing the bulb with a, non-Panasonic branded bulb. Calls to tech support were not very helpful. It was another bad customer service experience. Through troubleshooting it myself, I discovered the solution was simply to unplug EVERYTHING (serial cable, hdmi cables, etc.) from the device, power it off and back on. Follow the procedure in the manual, the timer immediately reset!!
My concern is that the new lamp may be having an issue and not able to hold the high voltage. If the old lamp was working, I would try this old lamp again. If this issue was with the old lamp also. Then there is something else wrong either in the power supply or the lamp ballast where it isn't able to continue to put out the high voltage.
IF the lamp has already been tried here with a known good one....then...
Most like the "DM module" needs to be replaced. This is NOT a cheap repair and Mits KNOWS these sets are a problem. There is SOME possibility that the DM module, and possibly the formatter module too--could be repaired, about a 60% chance or so, by a decent tech...IF there is one in your area that will work on these sets. If you can get someone to check it out. ....have them chack for "bad capacitors" on ALL THREE of these modules::
The DM module. The "formatter" module The power supply.
Often--about 10 new caps on these three modules WILL fix the set. But it is a VERY time-consuming affair, as the modules are in a BUNCH of shields and such, so...figure on 3 hours of work, perhaps the tech removing the modules--or TV--from your house, and repairing the modules, and returning. A fair price to do this.... (if you don't have a service plan...if you do...someone SHOULD be willing to come out from warranty service and do this...) IF the modules can be re-capped--would be about 450-500, depending on the trip distance and such.
if the modules cannot be repaired /about 1in 3 times...and you have a warranty..and mits cannot supply new ones...you might just get a new set. This happened a NUMBER Of times last year, where I was at.
Hi my name is Roety,
I can help you with your issue ,
It is very easy , just pull the front cover , open the lamp door and the lamp is held in with one allen wrench screw. A tech will charge about $400-$500
buy a lamp here for $120
If I have helped you with your issue please click accept.
If you have more questions you can still respond
I will reply asap
that chassis has bad capacitors. two 1000uf capacitors on the PWB can cause the problem your describing but I wouldnt attempt the repair without the manual as the chassis is hard to remove, the manual makes it easier. you can get the manual at this link and they will give you free tech support as well. http://servicemanuals.vstore.ca/
first of all, was this an authorized Mits. servicenter? if it was, call Mits. customer svc & complain. they should get someone authorized out there to give u a definite answer at NO CHARGE.
wanna buy an extended warranty?
let us know, thanks, alan
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