I have a Ilo 42" Widescreen lcd tv and all the sudden the screen turn black , you can hear the sound but no picture, can you please help me. I'llbe trying to reach Ilo but not even a phone number where I can call
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If the fuse burned out the the tv would not turn on at all. When the tv is on is the back light still on? If its not its probably the back light that needs changing. If its on then its one of the circuit boards.
I purchased a 32" ilo widescreen back in Oct. of 06. It worked great for about a month before I had similar problems as you're having. Suddenly my remote wouldn't work (except the power button) and none of the buttons on the TV itself would work (except the power button). I was able to watch movies but unable to switch the video over to TV mode. Very frustrating. The Walmart in my area wouldn't take the TV back. The only way I was able to get it fixed was by sending it to ILO's service center. (800) 216-5156.
Fortunately less than three months had passed since my purchase plus I still had my receipt. Because of this they were willing to fix the problem free of charge. If more than three months have passed I believe they charge for labor costs but not for parts. Once I sent my TV out ILO had it fixed and back to me within three weeks. Luckily I had another TV around while I waited. I hope this helps.
take your set to a tech you are having problem in your vertical output circuit.leaky filter or coupling capacitor,or defective B+ regulator transistor or IC .buffer transistor or IC,or supply resistor, they need to be replace.good luck