Question about Sony Playstation 3 (PS3) Console

3 Answers

PS3 will not work

My PS3 fell off a shelf in my truck. After the fall the PS3 will turn on but will show no picture nor sound. Also, my game control doesn't recognize that the system is on. I'm suspecting that the PS3 isn't truely on and something internal needs to be repaired. If anyone knows what might be the cause please let me know.

Posted by stormhealer on

  • 1 more comment 
  • HeavenAngel Dec 19, 2007

    My play station 3 turns on, but there's no audio and video. I checked my cable and everything is working perfectly. Does anyone have this problem? Please help.
    Anything is helpful.

  • Anonymous Dec 19, 2007

    i'm an expert on psx,ps2 and others.but i've been having problems on how to tackle ps3 problems please i'll be glad if can teach me how to it.e.g;pictuire problems,blinking problems and negative problems.thanks.

  • jbruner81 Apr 12, 2009

    my ps3 fell while playing a game. now, when i try to turn it back on it will start for only a a second then shut right back off to a flashing red light. it won't even eject the disc. how bad is it?



3 Answers


It is broken. call the help line.

Posted on Nov 01, 2007



  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I had the same problem, but mine was sat on the shelf and did not fall! View my post (Jimbo expat). Call the help line and they will tell you to do a soft restart. When that failed they replaced mine as a warranty replacement. Takes aprox 10 days. Do not know if you should say that you droped it!
Good luck.

Posted on Nov 01, 2007



  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer


Posted on Apr 12, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do i start the game

Usually when you put a game into the PS3 console, it should automatically go to it. If not, put the game in, and on the menu screen go to the little icon that looks like the ps3 controller. Go all the way down to the bottom under this controller and it should show a picture of a game disc. Click on that and it should go right to your game. On that picture, it's the icon second to last on there.
Hope it works out!

Jun 19, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Cosole wont turn on

This is a send it in, sorry no miracle solution for this.

Jul 22, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Hello. i just got a wii like not even a year ago. well it didnt actually fall off of anything it just fell over on its side. and now when you turn it on it doesnt show picture or sound. but the green light...

It sounds like your video card on the Wii has malfunctioned

I would email nintendo directly especially if the wii is less than a year old. They will either repair it or replace it for a new Wii.

However I would not say it fell on its side as they may not replace it :)

Apr 04, 2011 | Nintendo Wii Console

2 Answers

My PS3 fell off the shelf and hit the floor. After that, the HDD light comes on once and shuts off while the on_off touch button works ok, and the eject as well. No picture! No sound....Nothing! What...

I can confidently say your ps3 is about to go YLOD, nothing really that you can do about it, if you wanna continue to use it you will have to do a reflow with a heat gun which is a very delicate process, I would advice you to sell it after doing the reflow and let the person buying know about the impending problem since it is a recurring one, go on youtube and search for "Gilksy ps3 reflow", Hope this helps

Oct 29, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Av cable displays no video but only sound

Use your ps3 warranty and get Sony to replace that one with a new one.

Aug 06, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

No sound on tv or from the actual ps3 unit, no picture.

be sure all cords are plugged in correctly and that the tv itself works if nothing helps and its not any of the cords you may need to get it looked at.

Jul 02, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

I have an sdtv and ps3 dosen't show picture or sound

I had the same problem and was told to turn off the console and hold the start button down for 5 seconds. Have not tried it yet since I am at work.

Dec 15, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 60gb

The PS3 60 gb is going to be sent to sony for repairs. Thanks

Oct 06, 2008 | Sony PlayStation 3 40GB System

1 Answer

Flase red light when turn on

Looks like the fall damaged the unit. Try turning it in for warranty. Off course don't mention the falling. Just tell them the yellow light appeared out of nowhere.

It's still risky though, if Sony suspects something happened to it before this problem they will probably not trade the unit or let you pay for a new one.



Jan 12, 2008 | Sony Playstation 3 (PS3) Console

Not finding what you are looking for?
Sony Playstation 3 (PS3) Console Logo

Related Topics:

438 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts


Level 3 Expert

13434 Answers

shevantha perera

Level 2 Expert

125 Answers

Nikki  Mclean
Nikki Mclean

Level 2 Expert

293 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides