Question about Goldstar DH504EL Dehumidifier

4 Answers

Goldstar dehumidifier won't stay on

Even when my basement is very damp the humidifier won't turn on. When I manually turn the On/Off knob to Off and then to On, it will go on and run smoothly for a minute or two, and then shut off. Is it a bad thermostat? How could I check it? The unit is only about 6 months old.

Any help would be appreciated.


Posted by Linda Lavelle on

  • 5 more comments 
  • Norcarcouple Jan 06, 2008

    I have the same problem as wetlizzy. Any solutions out there?

  • Anonymous May 19, 2008

    same problem will not stay on only work a month after i bought it.

  • Anonymous May 23, 2008

    The same problem with two of the Goldstar Dehumidifiers. One is two year-old and another is only one-year old.

  • xxxr May 23, 2008

    I have two Goldstar dehumidifiers (one-year and two-year) and both has the same problem.

  • videobuff Jun 03, 2008

    I have the same problem with my DH504EL..goes on for 2 minutes then never will turn back on. I have my maually turn it off then back on...Dale

  • Anonymous Jul 14, 2008

    Unit turns on. It gets louder and louder for a few minutes and shuts off. The fan inside does not turn at all.

  • wdsab Aug 02, 2008

    goldstar dh305y6. Dehumidifier will not stay on for more than a minute or so. Turned thermostat to off then to lever 8 and it will run for a minute or so then shut off. The same holds true if the reservoir is removed and replaced.

    Bypassed reservoir switch with no result. Tested thermostat but seems ok. From what I've seen, this seems to be a common problem with goldstar.



4 Answers


I dont know either, I have one like this that we picked up at a thrift store plus 2 other ones, one is rather old dont know the name on it and it pumps out water with the best of them. the other one came from a thrift store also and it pulls out the water also but not as fast at the other one. after reading this post i think i will trash the goldstar one. by the way, the other 2 we have had for several years and they run with out any problem. i am steadly keeping 45% humidity in the basement with them running so I keep them going wide open when i am at home. i turn them off when i leave for work. i am funny about things running when i am gone.

Posted on Sep 01, 2008



  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have this same model. Here's a suggestion. Run it until it shuts off then feel around the back of the unit. If it's hot then the problem is the fan motor inside that cools the condenser coils. I have replaced this fan once per year the last 2 years. The fan seems to die about 1 month after I pull it out of storage for the spring/summer/fall season. I replace it and it works until next spring.

Posted on Jun 27, 2008


James Helmer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 828 Answers

Check the relative humidity in the room or space where you are operating the dehumidifier. Damp feeling and actual humidity level are two separated items. Humidifiers will run for a few minutes until it is signaled that the humidity is already low enough and then shut down.

Posted on Jun 06, 2008


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I think solution 1 is the answer. I have a DH404EY5 that does exactly the same thing, it will run until the compressor overheats and the thermal cutout switch activates. I disassembled the case and felt the refrigerant lines: one got hot, the other got cold (as it should) but the fan never activated. I don't want to disassemble it any further unless I have some instructions, next step is to test the power to the fan motor to verify that it is getting power.

Posted on Aug 05, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a customer who has a model 1700 dehumidifier Connected to ductwork with a/c only air handler. Not Sure why this is needed or correct way to wire. Also There is no remote humidifier & unit is...

I have to agree with you. I don't see the need for the dehumidifier either. As the AC unit alone, does have some dehumidifying capability.

Your customer would be better served using an independent Low Temp dehumidifier in the basement. If that's the area they are trying to dehumidify because of dampness in the basement.. It certainly would be less costly to operate. But, any unit that is not a Low Temp unit won't work well in a basement.

I hope this helps and good luck convincing your customer of this.

Thanks for choosing FixYa.

Aug 24, 2011 | Aprilaire 1700 Dehumidifier

1 Answer

My dehumidifier runs but no water will collect in the bucket. I ahve tried increasing the percentage. My basement is plenty damp!! Model504EL

Mine had the same problem: ran, sounded great, no water. Feel the coils. Mine never cooled down - stayed at room temp. No refridgerant left in the coils. It's a gas and can leak out. Expensive to recharge. Get a new one.

Jun 19, 2011 | Goldstar DH504EL Dehumidifier

1 Answer

The dehumidifier is running but no water is being eliminated from my damp basement

Florence, the air intake filter on the humidifier probably needs to be removed and cleaned. When they're dirty, the unit has to strain to take in the damp air. Turn the Master ON/OFF Switch to OFF and unplug the unit, before attempting to remove the filter. Once the filter has been cleaned and dried (if necessary), plug the dehumidifier back in, turn the Master ON/OFF Switch to ON and set the controls as you normally would. After about an hour or more, you should notice water collecting in the bucket.

Hope this helped you solve the problem.

Apr 27, 2011 | Fedders Dehumidifiers

1 Answer

My glodstar DH305T7 dehumidifier wont stay on. Clicks on for a second then turns right off. Now it won't even turn on. There is over 70% humidity in my basement. Only 1 year old.


There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket



Jun 17, 2010 | Goldstar DH304 Dehumidifier

1 Answer

Humidifier just not working!

There are many reasons for a dehumidifier2_bing.gif to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier2_bing.gif.

Dehumidifier is running but no water is in bucket


May 04, 2010 | Goldstar DH304 Dehumidifier

1 Answer

Dehumidifier making room very hot

Humidity, [Swetting] until the Room is totally dried out.Remember you are also drawing off infloor and underfloor dampness too.

Aug 30, 2009 | Goldstar DH504EL Dehumidifier

1 Answer

Looking for floor drain hole cover that accepts a hose

yep home depot get one with holes and a plastic tie will keep it in place

Jun 16, 2009 | Goldstar DH304 Dehumidifier

2 Answers

Not collecting water

If everything is running and no water is being produced the system may have lost its refrigerant. There are two motors in dehumidifiers. One is the fan and the other is the compressor. Make sure they are both running.

Jun 18, 2008 | Goldstar DH304 Dehumidifier

1 Answer

Question on temperature range

Most dehumidifiers run between 42 degrees and up. If you need one for lower temperatures you can buy special ones. If you have cold temperatures in your location the air is usually dryer in the winter so the dehumidifier is not really neaded during that season. The average humidity setting you would want to run it at is 60 Percent. It will keep your basement from becomming damp and also keep it from running nonstop. Good luck and if you found this solution helpful please rate it when you get a chance. Thanks - Tech101

Jun 04, 2008 | Kenmore 54701 Dehumidifier

Not finding what you are looking for?
Goldstar DH504EL Dehumidifier Logo

1,101 people viewed this question

Ask a Question

Usually answered in minutes!

Top Goldstar Dehumidifiers Experts

Gil Shultz

Level 3 Expert

3388 Answers

Michael Youngman
Michael Youngman

Level 2 Expert

296 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1691 Answers

Are you a Goldstar Dehumidifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides