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To the best of my knowledge (and I'll admit I have two LightScribe drives in my systems but have never yet used that capability), Windows has nothing to do at all with LightScribe. That is a feature of the drive itself and requires additional software to do the special burning. As far as Windows is concerned, the drive is merely a standard IDE or SATA device, and can be used as any other non-LS version. I know the drives I bought (Sonys that came from tigerdirect.com) came with CD's that I assume have the needed software on them, but I haven't bothered with them. (I have a big pile of regular printer labels to use up first.)
A Google search for "lightscribe programs) turned up lots of links, so there should be plenty of free or cheap programs to check out. That should get you scribing.
Update the lightscribe software. Update the burner hardware. Download the Lightscribe diagnostic software. It will locate the problem and offer to fix it. I had the same problem and the software worked perfectly.
It's more than likely a software conflict.