Question about Adesso Cyber 8600 10-Pack (CT8600A)

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Two cursors when driver is installed on Windows Vista

I installed the driver on my laptop that has Windows Vista.  When I use the pen the screen shows two cursors.  I've tried unistalling and reinstalling, rebooting, unplugging and plugging to a different USB port.  Nothing seems to work.

Posted by graphicqueen on

  • 7 more comments 
  • alicks Nov 05, 2007

    I have the exact same problem. It worked fine on my old computer, but now there's two cursors, and it's impossible to get anything done. This is a relatively new tablet, and I don't want to have to buy another...

  • JonathanS Jan 26, 2008

    Same problem for me as well. Have tried contacting Adesso twice with no response. Can anyone ofer a suggestion?

  • Anonymous Feb 19, 2008

    Same problem here only with the adesso cyber 12000! It's driving me crazy and I can't get a response from Adesso!! I assume that this issue could be solved for both tablets if someone could find a solution.

  • flynn191125 Jun 23, 2008

    Yes I have Vista and the 6x8 tablet and I get two cursors as well... Also, it doesn't work well with photoshop, no pressure sensitivity...

  • Anonymous Jul 04, 2008

    Same problem, i also installed the Aiptek V3.15 drivers and it solved the double cursor, it makes it work but gives you no way to change settings wiht it (sensitivity ect.)

  • dbinkley Aug 03, 2008

    Been searching forums for the past few hours and this is getting ridiculous. I am suffering from the same problems. Worked fine until i bought a new computer (running Vista.) The mouse bounces around and is useless.

    The odd thing is, when i open the tablet control panel, it works fine but as soon as i click on my desktop, the cursor starts dancing around and i wait to punch my screen.

    Plan to contact Adesso tech support on Monday, but from what i read about their availability, I am not getting my hopes.

    Feel like i got ripped off. Paid $200 for a piece of ****.




  • whitewolf6x Aug 23, 2008

    i am having the same problem it worked fine when my computer was Windows XP, i upgraded my computer to Vista and now it shows two cursors and they shake. i thought that the problem was Pen Flicks which came with my Vista Package but the same thing happened when i shut that program off. i have also tryed reinstalling the software that came with the tablet but nothing happened. is there any soulutuion to this annoying problem?

  • Anonymous Sep 14, 2008

    Having the same problem with my Aiptek Hyperpen 8000u pen. Works fine on XP but I get the double cursor with Vista. It helped when I updated the driver, but I still get the double cursor about half of the times that I put the pen on the tablet. I fix it, temporarily, by picking up the pen and placing it back on the tablet a few times...I guess this resets the location. But it's extremely annoying.

  • Anonymous Sep 14, 2008

    I wanted to post that I solved my problem by updating my drivers. Oddly enough, the website of the company that made my tablet (Aiptek) didn't have the most recent drivers. I actually found the drivers for Vista at www.driverscollection.com. Strange, but it works perfectly now.

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Anonymous

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Below is the full text of an email I sent to the Adesso Company. They sent me a response in just a couple of days.

I tried it out on an Adesso 8600 Cybertablet. It works perfectly.

Complete email below this line:
Hi there,
Please install the following driver from the following link pertaining to your operating system.
Windows Vista - 3.14.09 (4.15 MB)
Windows Vista 64-bit - 3.14.09 (4.15 MB)
This will resolve your issue.


Thank You!

[email protected]
Adesso/ ADS Tech Support
Toll Free: 800-467-1195
Compoany: 909-839-2929
Adesso Inc www.adesso.com
ADS Tech www.adstech.com


From: Spence Meyers [mailto:[email protected]]
Sent: Tuesday, November 11, 2008 8:31 AM
To: [email protected]
Subject: cybertablet 8600


I have had my cybertablet about 6 months. It works fine on my old computer but not on my new vista computer. I downloaded the new drivers from your website that say Vista on them but I still get a double cursor. I have found that many people on internet forums are having this same problem. Are you going to make a vista compatable driver for the 8600?

Posted on Nov 13, 2008

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