Canon Pixma MP480 All-In-One InkJet Printer Logo
Posted on Jun 09, 2009
Answered by a Fixya Expert

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Pixma mp480 jams paper!!! It occurs on the left side Ive tried different paper and it continues to do the same thing I really disappointing because I just bought 4 months ago and I thought canon was a good a brand

  • mariaangelit Jun 13, 2009

    Thank you so much for the feedback Indeed, the problem was a debris, a BIG debris problem... It was a bolt/screw jijiji I have no idea how it got there but fortunately its gone and solved my problem. I wouldn't have noticed if it weren't for your message, I bought a dust remover spray and the straw looking thing came off and went somewhere into the tray, I had no idea where it went so I had to turn the printer upside down, and WALA thats were I heard the clinging noise of the screw. hopefully it does not belong to the printer and it continues to work fine... Again thank you!!!!!!

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Ekse

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  • Canon Master 13,435 Answers
  • Posted on Jun 11, 2009
Ekse
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Joined: Feb 11, 2008
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Please try this and also try cleaning the printer and the paper rollers that it has.

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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My Canon MP480 says the paper is jammed when in fact it is not. how can i reset it?

Turn off the printer.
Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.
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You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
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Hello
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