Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

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My Sansa c250 won't charge properly. Initially when I bought it, I used it with a Windows XP PC, no sweat. That computer died and I began charging it with an OSX instead. It worked for a while, but after a time it wasn't getting a charge. I tried plugging it into other computers with XP (not mine), even got a wall charger and new battery and it still doesn't charge. With the new battery and using the wall charger, I plug it in and initially it does charge, but after a short time (~10 seconds) it switches to the synchronizing screen instead, even though it is not connected to any computer. Is there any way I can correct this proplem without using a computer or taking all the songs off?

Posted by agent_lapis on

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Larry Hullum

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I had a similar problem. My Sansa c250 would charge, when plugged into the computer. It would read that it was writing but the computer did not recognized that the Sansa c250 was connected. I switched to a different USB port and got the same results. I then realized that the two ports I was using were 1.0 port and idmedeatly when inserted in the 2.0 port it began charging and the computer recongized the Sansa c250. I know this won't solve every charging problem one may have. Changing the battery would be easier in some cases. Especially if they were sold like the AA or AAA.

Posted on Jun 25, 2009

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Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

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By default, it's always in MTP mode (Microsofts slow and crappy DRM enabled protocol).

You can force the player to connect to your computer by doing these 3 things:

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