Be sure the the headset in in 'Pairing' mode.
When in pairing mode, the light should be flashing red and blue or have a steady blue.
The put most headsets in pairing mode, turn headset OFF, then hold the power button until it goes into pairing mode as discribed above.
Then you can discover it with your phone or PC. Pin (pass key) should be 0000 (4 Zeros) or try 1111, 1234, 9999
Without a manual, i'm not sure how to get this in "pairing mode". that info would be helpful
Get the FCCID off of the device and use this: http://www.fixya.com/support/r4964670-ge...
Here is an excerpt from the manual on putting it in pairing mode and the direct link to the full manual in case you want to print it out.
ENSURE HEADSET IS IN PAIRING
MODE
Remove headset from charging base and
power on by sliding Power switch to the On
position (towards Power symbol on headset).
The indicator light flashes to initiate easy
pairing. After a few moments, the indicator
light will be steadily lit in blue to indicate
headset is in pairing mode.
https://gullfoss2.fcc.gov/eas/GetApplica...
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