Are you sure it's not "unlock scanner", or similar? There is often a scanner lock located under the document feeder cover, usually on the left side of the contact glass, that you can engage for moving the machine. Check to see if it is locked.
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The contact image scanner is faulty or the cable from the motherboard to the contact image scanner is faulty. I would bet it is the CIS as this scanner is used in many different machines (canon,lexmark,sagem) and it gives problems in all the machines. You can usually salvage a good one from an elcheapo lexmark inkjet multifunction.
Starter carts aren't the same as the ones you buy to replace them and there is a module in Samsung machines to check the toners. The scanner error is something else, not related to the toners. With Samsung you get one year warranty, and should have it checked.
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