Hello jbwallace06, You have a classic FAV6800AW/FAV9800AW issue with a Clutch malfunction, dry or rusted up Roller Clutch Bearing. Take a look at this post , I have helped a lot of folks thru the issue. That link will also steer you to the Service Manual on this sight. Don’t buy any parts until you remove the clutch pulley and inspect as I state in this post . The tech is not troubleshooting the issue correctly. If you or someone you know has basic mechanical skills sets you can perform a roller clutch bearing clean up or replacement. I would estimate that a repair service that knows how to troubleshoot dc/UC errors without shotgunning in parts would charge $350+ for a fix. I’m an owner like you not a repair person and anyone that wants to get involved can do this. I also recommend a $50 dollar clutch which I have put into my Series 16 FAV6800AWW (first two digits of your S/N are your series number S/N is located on the back right side of the console) and it works fine, I can’t tell any mechanical difference from it and my original clutch. If you can get away with a roller clutch bearing clean up you could back in service today. Post back if you have questions. Rich
Hello jbwallace06,
I'll throw this little test in that the repair tech should have done at a minimum. To be honest…. 10 times out of 10 it’s a clutch issue. Again I will help you work thru this if you or someone you know can under take. I can also give you phone support if needed. Rich
3. Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is the Troubleshooting guide stored in your washer console or refer to the SM.
3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
3b. Press the Super Wash key display reads “in”…something like that.
3c. Press Delicates the Display will show “UC” (Unbalance Closed).
3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
3e. Press Hand Wash.
3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
×
Google this; Neptune TL Washer FAV6800AWW
This is a DIY Appliance repair forum and you can get the Service Manual and repair support at that site..
In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.
In that Sticky I discuss what is the cause of DC or UC unbalance errors and the fix.
Google this Neptune TL Washer FAV6800AWW 5 post down.
Here ya go.....in this post I discuss the issue related to unbalance error codes DC and UC;
Your FAV6800A or FAV9800A is going off balance with DC or UC unbalance error codes during spin cycle and you see/hear the wash tub banging around at the start of Spin Cycle of the wash cycle or a Spin Only cycle. If this is the condition the TDS (Tub Displacement Sensor) is working as designed and signaling the Control Board properly of an unbalance wash load condition.
The Control Board receives a varying D.C . Voltage from the TDS sensor and if the out of range D.C. Voltage limit continues the Control Board will halt the Spin Cycle and try to redistribute the wash load. If you are interested I will show you how to monitor the TDS input to the Control Board with a DVM.
The Control Board then starts the Spin Cycle again. If the wash tub/basket out of balance condition continues the Control Board will attempt another redistribute of the wash load. After several attempts (4 to 5 I believe) the Control Board will shut down the Spin Cycle and send a error code DC or UC to the LED display of the FAV6800A, my machine type. And I believe a text statement to the LCD screen of the FAV9800A machine i.e. something like "Unbalance Condition" I'm not sure what the text message is.
If you need help open a post in that repair forum and I will try help you through your issue.
The forum is free and my time is free I just don
619 views
Usually answered in minutes!
What does it spin like with no load in it.
If it is still out of balance then it is a mechanical problem such as an inner drum distortion or a counter balance has come loose.
×