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Hi, There are many reasons for a dehumidifier to not work or collect water. Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.
could be a bad humidistat or a bad PTC relay on the compressor, check for voltage going to compressor, and check neutral continuity, if there is both then you have a bad compressor, check warranty on comp replacement, if no voltage then the humidistat is probably bad
This unit has had a lot of problems. It has come up in other forums. The fan motor is thermally protected. Could be the printed circuit board is bad. Check out this forum:
It is recommended that your settings stay at 35%. The ideal level of humidity in your house is anywhere between 30% to 60% depending on the weather outside.. I hope that this works for you. Have a good day
the lowest setting for % of humidity is 35% on that unit... sounds like with all the other errors that the IC board is bad (the Control circuit board behind the displays)
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