How to disable mp tray - Samsung CLP-610ND + Demo Laser Printer

Hi Judy,

Please follow the steps posted below:
1. Remove the paper from the MP tray
2. Remove any jammed paper from in and
around the MP tray
3. Close the MP tray. Then open the front
cover and close it to reset the machine.
4. Open the MP tray again
5. Fan the paper stack, and then put it back
in the MP tray
6. When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides on
both sides of the tray

Let me know if this resolves the issue,

Thanks,

Hunter Quinn
IBM Help Desk

Hi James,
Remove the paper from the MP tray.
Remove any jammed paper from in and around the MP tray.
Fan the paper stack, and then put it back in the MP tray.
When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray.
Press Black (Mono) Start or Color (Colour) Start to resume printing.
Still having Problem Then follow Us For
Brother Printer Support

go to menu paper handling- mp tray mode start from there.........disable or something long time but will fix

Not necesarily so, it depends on how you have the printer configured. To test the MP tray, use the arrow keys to get to troubleshooting menu, press check, use arrow keys to get to paper path test, press check, set tray option to tray 1, then print test page. Printer should feed from MP tray. If it does, then the problem is that you do not have the printer set to print from MP tray first or you have the tray options set to exclusive which means that if your print job asks for tray 2 then printer will not print from MP tray unless you specify MP tray in the print options.

If you disable the MP feature in settings that'll fix it or change the print priority to tray 1.

If you disable the MP feature in settings that'll fix it or change the print priority to tray 1.

490 error means -

LOAD mmm AND PRESS ONLINE SWITCH 490: MP TRAY EMPTY

Print job from MP Tray has been received and the MP Tray is empty.

Load the requested media (mmm) in the MP Tray and press ON-LINE.

Check your print driver settings and see if your defualt try is set for the MP Tray. Also see if the page setup for the print job is set for MP tray.

MP tray needs to be set on FIRST*
When paper is in MP tray, thats where the printer will automatically take it from. When there is no paper in the MP tray, or it is closed, the printer will take from the cassette.

If paper in mp tray it can print mp tray only,
There is no option to chane the settings.

Its asking for you to put some paper in the tray at the side of the printer. There is a small hatch on the right hand side which will turn in to a paper tray when pulled open. Put in the paper and it will print. You will then have to disable that tray to prevent it happening again.