Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

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Maytag door wont lock and go into spin cycle

I found out there was a lawsuit about this, but ours just stopped working now... too late to file for the suit. But I found this on the lawsuit site and it sounds like what is wrong with our machine:
For customers with a claim for door latch and/or wax motor, their Neptune washer will not lock the door and advance into the spin cycle.
So how can we fix it? ...

Posted by gerbermommy on

  • 1 more comment 
  • Waynebo Nov 14, 2007

    Started yesterday with the not advancing to spin cycle but door would lock.

    Today the door wont lock but will advance through the spin cycle but without the door locking it wont do anything but jugle the load back and forth and extract the water but will not go into high speed spin of any kind.

  • Slajer Feb 09, 2008

    My Neptune front loading washer door will not lock just started and machine is about four years old. I have moved the clothes around you will here it lock and then immediately unlock.

  • NancySan Dec 15, 2008

    I have the Neptune MAH3000AWW and the door does not lock therefore the spin cycle doesn't run. It seems to drain okay and go thru the cycles except without the spin working the clothes are sopping wet. My husband wants to repair it himself but am having trouble finding instructions for the replacement of the wax motor and/or the door mechanism.



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In ebay under maytag washers, there's a fix involving a resistor, a transistor, and a new wax motor

Posted on Apr 01, 2008



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You will need to replace the door interlocking device.

Posted on Nov 05, 2007


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This is usually not a repair a layman is able to do
as the ammount of plugs and wiring that go with it.
also the tubes have to be set up after installation .
The actual problem may be the red driver transistor or a cold solder joint.
I recommend a tec. to repair it.
Thanks Guy9

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