Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater Logo
Posted on Jun 08, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Neptune MAH6500aww won't spin

It fills, agitates and pumps water out just fine. Originally told by appliance tech to replace the pump. Bought new pump ran load and again when it came time to spin. It thought about it but did not spin. Just kicked itself off after trying to spin. The tub does turn during wash cycle just won't spin. Should I look at replacing the board.

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 10,865 Answers
  • Posted on Jun 08, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Jan 18, 2009
Answers
10865
Questions
0
Helped
3801174
Points
33142

There are several reasons why your machine won't spin. review this list and discover the specific reason you are seeing
If your washer won't spin, check these:

It doesn't pump or spin
It pumps, but doesn't spin
It spins only with the lid closed
It doesn't pump or spin If it doesn't pump water out or spin, check to see if the motor is running, then proceed as follows:

  • If the motor is running, your washer probably has a frozen pump pulley or a broken pump belt. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. If the pump belt is broken or looks quite worn, replace it--but be sure to check the pump pulley before you change the belt.

  • If the motor isn't running, the lid switch may be defective. If so, the washing machine can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

It pumps, but doesn't spin If your washer pumps out the water but doesn't spin, check these:

  • The lid switch may be defective. If it is, the washing machine doesn't spin. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.

  • The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.

  • A belt may be broken. Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)

  • The clutch may be worn. If your washer is a GE, it may use a clutch to come up to the proper spin speed. As the clutch wears out, it may prevent the unit from spinning well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician.

  • The drive motor may be defective. Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.

  • The transmission may not be shifting properly. Older washers produced by Whirlpool® have a transmission with an electro-mechanical shifter. If the shifter becomes even partially defective, the unit may drain the water but not spin. This is a complex system, if your washer has a shifter problem, you may want to hire a qualified appliance repair technician to repair it.

  • The spin bearing or basket drive may be worn or seized. These components allow the inner tub to spin freely inside the outer tub. When this is the problem, you usually hear a loud sound during the spin cycle. Call a qualified appliance repair technician.

It spins only with the lid closed For safety, washing machines are made so that they spin only with the lid closed. The lid switch prevents the spinning action when the lid is up.


Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Maytag Neptune MAH6500AWW '03 front load nf code it is OVERFILLING won't shut off, water pouring out door! new drain pump last week & checked hoses in front 2 days ago. now this, help?

nf stands for no fill, so this means the washer's water level sensor is defective or plugged with dirt. That is why it is overfilling.
0helpful
1answer

Frigidaire FWT647GHSO when it gets to rinse first rinse cycle, it doesn't stop filling with water. It won't agitate or spin. It works well in the wash cycle, agitates and spins and advances

probably you've got something blocking the water pump from doing its job properly so check that the water pump is free running emptying all the water if not then there is a blockage in the pump normally ist a button, paper clip or other debris out of a trouser pocket eric
0helpful
1answer

Washer will not extract in the spin cycle

f your washing machine fills and agitates but does not drain, something is probably wrong with the drain hose or the pump. The fact that the washer fills and agitates tells you that the motor works and the belt is fine (though some units have a separate belt for the pump, and direct-drive washing machines don't have belts.) 1) Be sure the drain hose isn't kinked.
2) Check the tab on the lid that strikes the lid switch; if it is broken, the washer may stop during the drain cycle. Press and release the lid switch. If it doesn't click each time you do this, it's probably broken. If you're experienced at home repair, you can remove the switch, test it, and replace it if needed; otherwise, call an appliance repairperson.
3) The water pump may be broken or clogged with a small article of clothing, or the controls may be broken; call an
3helpful
1answer

No spin

If anyhow the drain pump is blocked the spinning will be blocked. Check for a forrign object in the drain pump. If you can feel/hear it buzz (very quietly) while it should be pumping out it might be jammed up with something. That however is kind of rare with the angled tub the Neptune uses.
Are you sure the machine is actually not pumping out, or is it possible its just turning off in the rinses?
Reason I'm asking is the control will shut the machine down if its taking too long to fill up. Many times it will fill fine for the wash fill, but because the rinse takes twice the ammount of water it activates the system and shuts down while its half way filled. Look for a slow cold water fill for that problem.

Is the door locking in the spin? One very common problem on the older 3000 and 4000 series machines is the R11 resistor on the machine control board bruning out leaving the door lock inoperative. If the door won't lock, it won't spin. I do believe, however, the machine will still pump out. But many times what happens is the pump removes all the standing water, but without spinning everything in the tub stays soaked. The saturated clothing drains the water out and then leaves a few inches in the bottom of the tub.

If you have the newer style Neptune (with the control panel on the front of the machine) only the top paragraph applies.

Thank you Sir, Have a nice day.
1helpful
1answer
4helpful
2answers
1helpful
1answer

Not sure if manifold is leaking

Leaks water...check the pump first. The fill valve and hoses may be the next step. See how to take apart info. With the use of plastic drain hoses on many machines today, this has become a common leak trouble maker. The drain hose can rub the wall or a pipe and this will rub a hole in the drain hose.
 
  1. Agitation problems and agitator dog repair aid info
  2. Automatic dispenser information
  3. Common problems with Inglis, Whirlpool, Kenmore direct drive style of washers
  4. Diagnostic Direct Drive washer chart from American appliance
  5. How a washer works, good to read this first
  6. Help for storing an appliance
  7. How does the agitator come off my washer ??
  8. How to prevent socks from getting into your pump
  9. Ohm test a common direct drive motor
  10. How to by-pass a lid switch for testing the washer
  11. Basic information: Inglis, Whirlpool, Kenmore Direct drive washers
  12. Inglis, Whirlpool, Kenmore Direct drive washers - How to take apart - Cabinet off, cabinet on, checking or replacing a lid switch, replace the pump, replace motor coupling or motor.
  13. Inglis, Whirlpool and Kenmore direct drive washer- useful parts breakdowns
  14. Important disclaimer
  15. My direct drive washer will fill ok, agitates ok but when it comes to the spin and drain cycle the washer comes to a screeching halt...no spin, no draining and the timer stops, what's up?
  16. My clothes have a whiting on them that looks like lint.
  17. My washer has a funky odor
  18. Noises
  19. Ohm meter testing a motor capacitor
  20. Slow water fills
  21. The wash tubs on my direct drive washer are leaning to the right...why?
  22. Timer stalls or missing cycles
  23. Timer will not advance
  24. Tips on changing a common washer fill valve
  25. To learn more about washing machines, click here
  26. Washer Basics: Filling with water
  27. Washer leaks water
  28. Washer moves around to much
  29. Washer will not spin
  30. Washer sample wiring diagrams
  31. Washer spins and agitates at the same time
  32. Washer belts: If your belt on any washer looks like these, replace the belt(s).
  33. Washer runs but wont agitate or spin
  34. Washer won't run, agitate or spin
  35. What is that black power powder or filings under my washer??


0helpful
1answer
0helpful
1answer

MAYTAG MAH6500AWW-WASHER WILL NOT AGITATE/SPIN

This is a frontload Neptune. I think you will find that the motor control located in the bottom right front of the cabinet is bad.
Not finding what you are looking for?

1,248 views

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

john h

Level 3 Expert

29494 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...