Question about Canon DR-2050C Path-Through Scanner

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Duplex Scanning Everytime I use duplex scanning I get a line down the middle of the scanned page. I have cleaned my scanner and still have the same problem.

Posted by rkeeton11 on

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  • Anonymous Nov 28, 2007

    EVERYTIME I SCAN ON MY CANON DR-2050C A BLACK LINE COMES ON THE PAPER IN THE COMPUTER. I CLEANED AND THE LINE IS STILL THERE.

  • Anonymous Jul 02, 2008

    same issue... with 2 different units!

  • setfinisher Aug 26, 2008

    Yes, same problem. The second page only has a line down it. Have cleaned the windows with a cloth as instructed but havde not tried achohol. It is in duplex mode when this occurs.

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1 Answer

Mohan Sriraman

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If the line appears in the same location, it is definitely dust sticking to the glass. How thick is it? If it is thick, it may be because of an LED failed to glow, but this is etremely rare. If you are getting line in Duplex mode and not in simplex mode, it is on the second scanning module! Try cleaning with Isopropyl Alcohol (IPA). If you have been scanning old documents which tend to break like biscuit or get powdery, a speck can enter into the scanning area and create trouble.

S. Mohan

Posted on Mar 05, 2008

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