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We have an intermittent leak (saw water coming out from under unit (about 2 quarts of water or more)-- the unit is beside a dishwasher but dishwasher was not running- Is there any known leak problems that we should check? FYI-- the drain beside the unit has been tested and drains fine-- -
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There are 4 places it could be leaking. 1) at the connection where the water line connects to the dishwasher. If the dishwasher has been in operation for a long time then this is not likely to be the problem. If this were the problem you would notice water even when the dishwasher was not running. 2) at the drain hose connection. You would notice the water during and shortly after a drain cycle. The drain outlet is usually a hard plastic over which the rubber drain tube is clamped. Either the plastic could crack or the hose could dry out and crack. 3) The seal around the pump could be leaking. 4) The door seal could be leaking, though this in not usually the problem. You can probably determine the problem by removing the bottom panel so that you can see underneath the unit, and then run a cycle. There are usually 2 screws between the door bottom and the lower panel (near the sides of the machine) and 2 more screws at the
bottom of the lower panel (the recessed part of the panel) near the sides. Don't stick your hand under there because you will have power to the unit and a wet floor. That is a bad combination which could be lethal. Just shine a flashlight under and see where the water is leaking from as it runs. Remove power at the circuit breaker before trying to do any service on the unit.
This sounds like the inlet magnetic solenoid valve is leaking, first thing to try is to turn off the main water valve beside the machine, if the water stops coming in then the inlet water solenoid valve or valves will need to be replaced
Good luck
If water is collecting under the dishwasher then there could be a few reasons.
1. door gasket is leaking - check for defect and replace if required
2. the wash or drain pump could be leaking water. Seals are not sitting properly or drain hose is cracked.
Hello,
Try tipping the dishwasher back to see if any water drains out from below if there is water present then the anti-flood device is energised and stopping water coming into the unit.If it works now after resetting then there is a leak under the machine that needs investigating.You can try going into the diagnostics to read the alarms.If you hold in the first and third button from the left on programmer,whilst holding in then press the on/off button then when the lights start racing release these 2 buttons.You should now be in the diagnostics,now press the first button once and count the flashes of the end of cycle LED.If this button is pressed 2 more times it will give the previous alarms.1 flash could indicate fault on inlet water and valve.2 flashes drain circuit blocked.3 flashes anti-flood device.8 flashes faulty circuit board.Make sure after reading alarms to switch off unit then on then off to reset.Then go back into the diagnostics as before to reset alarms but this time press button 2 from left all LEDS will flash after exit as before.
check the water to the unit it is locate under the door open the panel 2 -4 screw take flash light turn the unit on and see where the water come from ... it might be also from under your sink.
If the water is coming out from around the loading door:-
1) check the door latch mechanism is correctly adjusted to close the door properly on to it's seals,
2) if above ok, you need new door seals.
If the water is coming from under the unit (at floor level) you have a leaking hose or fitting on the water supply valve or pump/s.
Sorry to hear of your plight. My advice is to ask for a new machine under the lemon law since they cannot get it fixed. You can also try calling Whirlpool who is the manufacturer but they are likely to tell you to work with Sears. They were out under warranty and it has not remained fixed so the warranty should carry through since you called for service while still in warranty. I feel for the tech because it is frustrating to have a problem that you cannot find a cure for be the tech should also have escalated it to the tech support line for resolution. (I was a Sears tech for 21 years)
Typically the machine only uses 5-6 quarts of water, If you're floor is getting 1 or 2 quarts check for a loosly connected intake or drain hose. I've never seen any overflow drain on a Miele. It only fills the bottom of the tub. The machine uses a logic program that continuously checks the level of fill and drain by water pressure weight so it always runs with proper amount, even if your intake pressure is weak. Now, If you add too much soap then the bubbles can carry a few ounces over a worn door seal. If the seal is damaged then more spray arm water can run down the front of the machine into the float pan. But after it gets less than a pint of water the drain float will start thr drain pump and shut-off the machine controls and alert you. It won't let you run the machine until the water ( and the problem) is gone. Call Miele for help.
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