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Sorry to hear about this issue. If you have a change bag, I would put a few jewelers screwdrivers in it then put the camera in it. With the bag closed up I would attempt to forcibly open the back. With the camera in the bag there is not any chance to expose the film. After the film is removed wind it back into the cartridge. Now send it off for developing.
I've seen this happen multiple times.. Sometimes taking the camera in and out of certain environments can cause the plastic to bend and expand. The way I've fixed this is to simply remove a couple screws from around the camera and the door holding the film in. Sometimes you have to remove all the screws.
Doing so will not damage the unit, just don't pry it apart. Unscrewing a couple of the small screws will loosen the grip that door has a little bit and you should be able to get it open.
Thanks!! Hope this helps! If it does, please rate :)
You need the camera powered up and all the film used to activate the release mechanism for the lock to release the film door, the Elph film door will not open until all the pictures have been taken. It uses A CR2 Lithium battery
bottom of camera open battery cover with a pen point, insert one AA battery close cover.
film door is opened with pen point left side of film door. load film & bring film leader to take up spool, close film door. rotate advance to # 1 counter on bottom.
turn camera on with sliding switch on front of camera, this opens lens cover and turns on flash .( if wanted ) second click.
at end of film roll pull rewind lever up and rotate clock-wise to rewind film.
open film door and remove film.
remember to turn camera off when not using.
remove the battery and check that it is good. replace battery and open back door, close the door and it should run the motor / transport. if so, load film up to the drive sprocket being sure film will catch on the sprocket.
or move the latch holding back cover, and open the door fully. check the pressure plate on the door, gently pull the plate up a little to increase pressure on the film. bring the holding lever out toward the latch and close the door to lock the lever back to position.
1.The film leader should be placed correctly. 2. the ASA detecting pins in the film champers should be clean. 3. Check for any buttons being in pressed conditions. 4.See whether the frame counter resets when opening the door 5.Then try with a mechanic.