Question about SanDisk Sansa E280 MP3 Player
To begin with, my friend let me use a memory card for my mp3 player on my sansa e280r mp3 player. this made the songs on the memory card work, but made my songs go from 1,500 or so to 132! it deleted all of my songs! on the computer I tried to synchronize them back on, and windows media player said that it did, but when you turned on my mp3 player, it was only 132 sonmgs still! So then I tried formatting the player to restart, because everything is on my computer, and at first it wouldn't let me, and then finally it did, but not all the way. on my mp3 player and on the "my computer" box where my mp3 player is, everything was empty, but according to windows media player, I have like 15 random songs, each on there like 20 times! This was just getting ridiculas, and i thought maybe I just needed the new firmware update, so I did all that and now when I try to syncrhonize my music over, it starts to, but before it finishes one song it all of a sudden say "stopped" to all of them and tells me that i can unplug my player now. WHAT IS GOING ON?
Your songs are in the wrong format - expired DRM license or expired music svc - convert them all to Mp3 format and you will be fine
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on May 26, 2008
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