Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

Bose docking station problem. Remote will not work on either my ipod touch or I Phone. The volume buttons work on the remote but the skip and pause/play buttons do not. The Bose is brand new and straight out of the box........ very frustraiting... any ideas ?

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If it is brand new. It is under warranty. Go back to the store where it was purchased and tell them the problem. They should replace it with another new one. Have them show you how to use it on all of the functions on your Bose Docking Station. Make sure you tell them about the ipod Touch and the iPhone.

Posted on Jun 10, 2009

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My remote doesn't work. I put in a new battery; still doesn't work. Bought a new one from Bose.com, new one doesn't work. Am I doing something wrong? Do I need to reprogram or reset the Sounddock?

Had the same problem. I resolved it by removing my iPod from the dock and unplugging the SoundDock. I waited a few seconds and plugged the SoundDock back in. I then placed my iPod back into the dock.

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I hope this works for you. In case it doesn't, here is what the user manual says:

• Remove your iPod from the dock, wait five seconds, then firmly reseat the iPod in the dock.
• Try the remote from a different location. If it works there, check for interference from bright room lights or sunlight. Wipe off the small lens on the front end of the remote with a clean, dry cloth.

• Make sure there is a clear pathway between the remote lens and your SoundDock system.

• Remove and reinsert the battery as shown on page 6.

• Replace the remote control battery as shown on page 6.

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Bose docking station problem. Remote will not work on either my ipod touch or I Phone. The volume buttons work on the remote but the skip and pause/play buttons do not. The Bose is brand new and straight out of the box........ very frustraiting... any ideas ?

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Bose docking station problem. Remote will not work on either my ipod touch or I Phone. The volume buttons work on the remote but the skip and pause/play buttons do not. The Bose is brand new and straight out of the box........ very frustraiting... any ideas ?

1 Answer

Anonymous

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Related Questions:

My iPod touch is no longer charging through the Bose docking station. I can charge it through an iPod charger. My Bose remote only functions to control volume. It has no response to the other buttons

Bose sounddock remote not working properly

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SoundDock digital music system Docking Station for iPod - White (35703)

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