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Need parts Dog chewed the wireing for my daughters Leapster L-max is it possible to just replace the pen portion without replaceing the whole machine??? Machine seems to work fine the pen don't

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Lyle Siemens

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Call consumer support at 0800 169 5435
for instructions on how to detach the stylus
from the L-MAX unit. They will assist you in ordering a replacement stylus.

Posted on Oct 26, 2007

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1 Answer

Where do I buy a new pen for the L max as the wire seems to be damaged


Call Leapfrog at 800-701-LEAP to order a replacement stylus for Leapster or L-Max, $3-$5 including shipping.

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How can i get a new stylus for leapster 2


If you need a replacement pen, with the cord attached, follow the instructions:

Send $5.00 in check or money order (to cover shipping and handling charges) to
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Please note that this is supposed to be for pens that are lost or damaged ONLY.

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Answer
I had the same problem and here is the answer I found at leapfrog.com which fixed my daughter’s disney princess leapster 2’s problem. Good luck!
If your Leapster2 does not respond to the stylus pen, it needs to be calibrated. Calibrating the Leapster2 is easy:
1) Ensure that a cartridge is not inserted
2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears.
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1 Answer

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The leapfrog webpage gives this info for getting replacement pens:
"If the pen was physically damaged (your dog chewed it, your child ripped the cord, etc.) the replacement cost is $5 to cover shipping and handling. There is no need to send the damaged pen back in this case. Simply call our Consumer Services center at 1-800-701-5327 to order a new pen."
http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=23&p_created=996471052&p_sid=mNlXPJDj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTAsMTAmcF9wcm9kcz0wJnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1nbG9iZQ**&p_li=&p_topview=1

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I need to order a new pen for Leap Frog's Junior Explorer Globe


Call their Consumer Services at 1-800-701-5327. They will be able to help you order a new one.

Dec 29, 2008 | LeapFrog Leapster Electronic Book:...

2 Answers

The pen won't work on my daughter's leapster


1) Ensure that a cartridge is not inserted 2) Hold down the Hint (?) button while turning the unit on. Continue to hold the Hint button down until the LEAPSTER menu appears. 3) When the LEAPSTER menu screen appears, press the A button 4) Touch each of the crosshairs that appear with the stylus 5) Restart unit

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1 Answer

Leapster


I found this on an Ebay guide...

"FIRST! The pen is not electronic AT ALL! If the screen does not seem to be working with your stylus pen (for instance, you click one part of the screen and it clicks a totally different part), you may need to calibrate the screen! Put a cartridge in, turn the system on, and when the sign in screen comes up, press the HOME, HINT, and B buttons at the same time. When the screen changes, press the A button. Follow the directions.

If you need a replacement pen, with the cord attached, follow the instructions:

Send $5.00 in check or money order (to cover shipping and handling charges) to
LeapFrog Customer Service
Leapster Replacement Stylus
563 North Fairview Street
Santa Ana, CA 92703

Please note that this is supposed to be for pens that are lost or damaged ONLY."

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3 Answers

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My daughter did the same thing to the tip of her Leapster 2 stylus. I called Leap Frog at 1-800-701-5327 and was able to order a replacement stylus directly from them on credit card for $5.00 shipped.

I also took her old stylus and sanded the broken tip down with 100 grit and then 220 grit sandpaper to get rid of the sharp, cracked point and it works just fine. I figure I'll keep the sanded one as a spare in case she does something silly with it again.

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1 Answer

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Apparantly, the Leapster screen issue is a common problem. While this suggestion is not ethical and since my game was near perfect condition, I went to Wal-Mart and bought a new one of the same color and then returned the broken one.

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