Question about RCA OPAL M4001 MP3 Player

1 Answer

RCA Opal Not Recognized

I thought it was just my computer first, but have tried it on numerous computers. I plug it is, and it comes up on the task bar, but will not show under my computer or Windows Media Player in order for me to add songs.

It charges fine, but I CANNOT any new music to it as I can't access the files from any computer.

Help!!

Posted by Kylee84 on

  • 7 more comments 
  • Anonymous Nov 06, 2007

    Mi opal M4002 cuando lo conecto a mi PC no es reconocido por el sistema (windows XP y Windows media 10) ademas cuando lo enciendo sale un mensaje en pantalla que dice ¨profiling need 4 MB¨e inmediatamente se apaga el reproductor

  • Anonymous Dec 01, 2007

    same thing here rca has sold me a shiny red turd!

  • temosachic Dec 04, 2007

    I thought it was just my computer first, but have tried it on numerous computers. I plug it is, and it comes up on the task bar, but will not show under my computer or Windows Media Player in order for me to add songs.

    It charges fine, but I CANNOT any new music to it as I can't access the files from any computer.

  • temosachic Dec 04, 2007

    i bought a rca opal mp3 player but when i connected to my computer its says something about opal what do i have to do

  • temosachic Dec 04, 2007

    I thought it was just my computer first, but have tried it on numerous computers. I plug it is, and it comes up on the task bar, but will not show under my computer or Windows Media Player in order for me to add songs.

    It charges fine, but I CANNOT any new music to it as I can't access the files from any computer.

  • Anonymous Jan 06, 2008

    Same problem. The opal is not recognized on my computer, but is recognized on other computers. Must be a computer problem, BUT WHAT???

  • Anonymous Mar 07, 2008

    Same exact problem%$#&&^$*^%(*)_!!!

  • aabaas May 29, 2008

    I Have the same Problem and when I removed it from my computer and reinstalled it my computer said that there was a problem installing it therefore there may be a problem with the device working properly. I NEED HELP!!!!!!!!!!!

  • WeezyJC Jun 04, 2008

    This happens to mine. Except mine wont charge it just says charging building database forever and wont turn on it also isnt recognized by any computer.

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1 Answer

ThaMp3Doctor

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  • 8,597 Answers

The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory

  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Posted on Jun 18, 2008

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