My Sansa E280 turns blue but no Sandisk screen comes up.
When I press the power button, the scroller turns blue but then no Sandisk screen comes up and no music screen comes up. The scroll also will not go into hybernation/wait mode. It just stays blue for hours.
Re: My Sansa E280 turns blue but no Sandisk screen comes...
I'm SOOOOOOO excited i got it to work again. I took off the back cover and removed the battery while the scroller was on and blue, then right above the battery there is a black rectangle thing that was not flush with the rest of it. I pressed that in turned it on, and bam it was good to go. I hope you all have as good of luck as I have had. Let me know if it worked for you!
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For the e200 series player you can first try to RESET the player as next (solution 1):
1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. ( now the player should be off ) 3. Press the Power/Menu button again to turn on the player, to see if the device is working normally again.
Try holding the power button down for at least 10 to 15 seconds. That should turn it off. Turn it back on. If this doesn't work, try taking the battery out for a few seconds. If it still comes up with only the blue ring on, called Sandisk tech support to try to get an RMA.
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
Press the Menu button for about 20 seconds and it will turn off. Try restarting it.
If that doesn't work, download the firmware from Sandisk's site. Flick
the hold switch over, press the record button, and plug it into your
computer. That will start recovery mode. Open the firmware and install
There is a problem with the device firmware itself..you can try to reset the player by holding the power button down for 15-20 seconds or until it resets....the latest firmware for the e280 resolved much of the freezing issues....also there are two modes for you to use the e280 the msc and mtp.....try deleting in mtp mode....if that doenst solve it...just go to the sandisk site to get a firmware upgrade done...and that would solve the proplems..