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The unit will freeze up. This seems to happen most often under tree
cover (what I would call moderate cover). Our Magellan eXplorist 210
works fine under the same conditions.
Try turning off the WAAS function to see if that makes a difference. If it's already off, try turning it on. It's either a software/memory problem, or there's a short in the antenna. There is no update available for that unit.
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The Explorist GC is made by Magellan. You may want to contact Magellan support for assistance. http://support.magellangps.com/support/index.php?group=default&languageid=1
I had the same problem. Was able to fix it as follows:
1. Turn unit off (pull battery if on/off won't respond)
2. Plug unit into PC with USB cable
3. Hold the menu key and the joystick in the "up" position and power unit on. Make sure you H O L D all three buttons as described until unit is fully powered on.
4. This should allow the unit to go into maintenance/disk access mode. Go to the Magellan website and download the newer version of the system (ver 1.4 as of this post).
5. Follow the install directions.
After doing this, my unit came back on just fine. From what I've read, ver 1.0 of the system has some issues.
You might have an sd card inserted that contains information that the unit doesn't recognize. This happened to me when I tried to fudge some old magellan destination maps onto the sd card...the format was wrong and the unit froze...gave me the message.
To speed things up a bit with frozen Explorists, you can undo the battery cover and pull out the battery then replace and start again. I have had to do this many times.
i had the same problem you have to contact magellan and they will tell you it needs to be sent in for repairs and they will send you an email or give you a phone # for the closest repair center to you
Try to reseting to the factory defaults:
Press menu - choose preferences - press enter
choose reset default - press enter
choose all - yes - press enter
Good luck!
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