What does "Error 06" mean on an HP Scanjet C7710A? I can't find a definition of this anywhere but we are unable to scan documents and when we turn on the scanner, "Error 06" appears in the digital window on the front of the scanner.
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Make sure you have the newest vista drivers located here - also, make sure that the scanner platen is travelling the full length of the scanner, it's not being hung up somewhere causing it to jam. Try to scan while the cover is open to watch the scanner head travel.
If LCD displays Error 06 or Error 09 , the TMA might require service
Press SCAN PICTURE button once (see Figure 3 above). The TMA lamp should turn on (see Figure 4 above). If pressed a second time, the TMA lamp turns off (if TMA is detected).
The scanner carriage lamp should be off when the TMA lamp is on and should be on when the TMA lamp is off. The only time the TMA could not be detected is if the accessory cable is not plugged into scanner
1. Click Start 2. Control Panel 3. Click Scanners and Cameras 4. Click on the Icon and follow the Scanner and Camera Wizard instructions. 5. Select the HP scanning device from the TWAIN source list 6. Click File and then Scan New .
advises that, on some systems, the scanner hardware may get into an
error state that will keep the scanning software from finding the 3200c
ScanJet. If your scanner still isn't found after installing this driver
and software update, please follow the directions below:
Unplug the power cable from the 3200c ScanJet.
Unplug the parallel cable(s) from the 3200c ScanJet.
Shut down the PC and wait for ten seconds.
Plug in the power cable to the 3200c ScanJet.
Plug in the parallel cable(s) to the 3200c ScanJet.
Power your PC on.
If you still have the problem, uninstall the driver from device manager, and download and run this .exe file version of the driver instead.. and if necessary, repeat the above steps..