Question about Sony Cyber-shot DSC-W50 Digital Camera
Every time i turn my camera on it shows a black screen and says "access" and then the lens keeps opening and closing and then says "Turn the power off and on again". The camera is unusable at the moment and is in my hands for only 3 months.
anyone know what to do?
I had the same problem. I tried turning it off and hitting the camera on the palm of my hand but that didn't work. But, hitting it one time on the palm of my hand WHILE THE CAMERA WAS TURNING ON worked. I turned the camera on, it moved the lens out and I hit it one time on my hand and it works perfectly now.
Someone suggested it was a problem with the internal lens which makes sense. Also, be careful not to hit a sensitive part of the camera on your hand. I used one of the corners.
Posted on Nov 10, 2007
Ok turn camera on take hold of the end of the lense and try gently twisting and pulling the lense you may here it click be gentle and dont make it pop. then turn off and on again and this may solve your problem.
Posted on Oct 17, 2008
DON'T TAP THIS THING TOO AGGRESSIVELY. EVERYTHING IS BLURRY. THE CAMERA IS BUZZING LIKE A LITTLE HONEY BEE. IT'S HAVING SPASM AFTER SPASM.
I CAN'T BELIEVE THIS ****!
MY SON'S FIRST LITTLE LEAGUE IS TOMORROW AFTERNOON. WHAT AM I SUPPOSED TO DO?
Posted on Aug 29, 2009
Oh thank you for this advice! I was about to send it away to be fixed. It took a couple of times banging it in the palm of my hand but then wala it works!!
Posted on Aug 09, 2009
Oh Thank you for the advice, I was gettin ready to send it in and paying to fix it. It took a couple of times banging the corner of it in the palm of my hand but then wala it works.
Posted on Aug 09, 2009
Turn the camera on and give it a good wack on your palm like every one is saying. it worked for me, i had the same problem i hit it three times and it works fine now!!!!. good luck.
Posted on Oct 16, 2008
Kool...it worked...dont believe a eletronic also know language of beating.....
Posted on Oct 13, 2008
Ok the tapping isnt working! Does anyone KNOW wat is causing my Black screen, and the TURN POWER OFF AND ON AGAIN msg?
has anyone taken to Sony? If so, what did they say the problem was, clearly im not the only one with this issue!
Posted on Oct 08, 2008
I should have recorded myself doing this, i banged on it for about two minutes. when i finally thought about cursing, the freaking screen just started working. then my girlfriend continued the cursing where i left off.
Posted on Oct 06, 2008
The tapping doesn't work either while turned off or on, any other suggestions?
Posted on Jul 03, 2008
OMG!!! at first it sounds a lil bit crazy for me, but 100% worked!!!! many thanks to all of you guyz.... Excellent job everyone!!
Posted on Apr 07, 2008
Thanks so much =)
Posted on Apr 06, 2008
I have the same problem
Posted on Mar 02, 2008
Thank you guys so much! I used your advise, and it really actually works!! We also did swear at it!!
Posted on Mar 01, 2008
I am getting the same message to turn camera off and on again also my lens is stuck halfway out and each time the camera attempts to turn on or off i hear a clicking sound and the lens twitches three times and then stays stuck. HELP
Posted on Feb 28, 2008
I've got the same problem and I was decided to buy a new camera. Luckly I found this site and tried this solution!! IT WORKS!!! thanks
PS: It works even better if you swear out loud while tapping!!
Posted on Feb 27, 2008
LOL, i thought you people were crazy, but was happy to see others had my same problem. It worked! I had to hit it somehwat hard but sure enough, its alive again. Thanks!
Posted on Jan 10, 2008
After trying this solution the lens got stuck. It does not move now. My cybershot is just a paperweight
Posted on Jan 08, 2008
It means your lens cap is jammed, either tapping it on the lens cap, or pushing the lens cap against a surface should work.
Posted on Jan 07, 2008
Oh my God, finally smashing an electronic worked
Posted on Dec 27, 2007
OH MY GOD IT WORKED!!!!!!!!wow did'nt think the 3 taps would work but it did............thanks
Posted on Nov 14, 2007
I followed solution #2's suggestion and it worked. thanks
Posted on Nov 12, 2007
Tap side of camera with base of hand with 2 or 3 sharp taps. Then turn camera on. Problem should be solved.
Posted on Oct 27, 2007
So i had the same exact problem, i tapped on it and it worked. Then i turned it off and tried to turn it back on again the lens is stuck and will not open. I tried tapping on it again and it did not work. Any suggestions?
Posted on Sep 06, 2008
SOURCE: Turning on the camera.
You can try to remove the battery to allow the circuitry to reset to factory defaults. If that do not work, I would suggest to get repair under manufacturers warranty. Most electronics devices have one year warranty.
Posted on May 30, 2008
Tips for a great answer:
Apr 04, 2010 | Canon PowerShot A540 Digital Camera
May 30, 2008 | Sony Cyber-shot DSC-W50 Digital Camera
Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
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