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Dishwasher soap dispenser won't open during cycle

The soap dispenser door on my GE Adora dishwasher (which is less than a year old) has suddenly stopped opening during the wash cycle. It opens fine when I push the button with my finger, but it's always closed at the end of the wash! What do I do?
Any help is greatly appreciated!!

Posted by selob on

  • sacagewea Aug 11, 2008

    Without looking up the date of purchase, my Maytag dishwasher, model # DWU7910AAx, is about 8 years old. It has worked beautifully, however, the door of the soap dispenser has stopped opening. I can open the door after the wash and the soap in the "main wash" section is still there. I tried running the washer with the soap door opened the whole time, thinking it needed to be washed so it wouldn't stick, but that did not resolve the problem. The soap door still springs open well when I depress the latch and stays latched when closed. The gasket around the little door looks a bit worn, but I don't think it leaks because the soap is not used up after the wash. I'm still using the same settings I have always used - Temp boost: on, Rinse temp: sani, Fan dry: heat. I usually start the washer on a time delay, but not always. Any help is appreciated.

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Anonymous

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I had the same problem with my GE Adora. The dishes were getting cloudy and the soap dispenser would not open. Turns out the hard water deposits were causing the soap dispenser to stick shut. I purchased and used Dishwasher Magic which is a dishwasher cleaner designed to remove limescale, rust and buildup. I used as directed and now my dishes are sparkling and the soap dispenser pops right open.

Posted on Dec 13, 2008

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robert samples

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SOURCE: Dishwasher soap dispenser won't open during cycle

both have a wax motor on them that needs to be replaced you just remove the panel and replace the wax motor is what its called

Posted on Feb 16, 2008

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Soap dispenser will not open during cycle


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It is fine to open the DW door during the wash cycle. The unit will hold the wash cycle. Open the door during the start of the wash cycle (not rinse) and see it the dispenser door is open. If not it could be the timer is not sending the proper signal to the dispenser on when to open. This would be a timer issue and you would want to replace the timer. I doubt that this is it but it is possible.
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Not all of the soap dissolving, some left in dispenser and bottom


Kitchenaid lists 130 dishwashers with this model. Need the rest of the number
KUDSO1DLxxxx
Back in the day, when I worked on K Dishwashers, the drain valve was the problem typically.
It would get a piece of glass, from broken glass or other item, or a toothpick, whatever stuck in the drain valve. It would not completely close. During the wash cycle, water would be trickling down the drain and by the time the soap dispenser opens, the water would be gone or nearly gone.
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If you have little or no water, you are losing the water during the wash cycle.

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1 Answer

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2 things will lead to soap not dissolving, first is cold water, so make sure you have hot enough water. second and more likely is the dispenser is not opening at the proper time , instead fully opens at end of cycle during the dry cycle never even getting wet, and washing dishes with no soap, id replace the dispenser or make sure your not stacking items in front of dispenser hindering the opening. also powder is best, tabs and gelpack put undo stress on the dispenser door not always allowing full operation...

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Explanation:
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During the wash cycle the catch will release but the overhanging cutlery or crockery prevents the lid from opening all but a few degrees. Some water will splash in but not enough to wash out the soap powder. The soap powder at the bottom of the dispenser will then cake.

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