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My Amana Front loader washer locks the door, fills with water then stops & 20mins later reads nd

We just moved into a new house & now my Amana front load washer will lock the door, fill with water & then 20mins later it reads "nd". I did the master reset & nothing, please help.

Posted by itsmedani on

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RonW

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Need a full model # all #'s to possibly help

Posted on Feb 08, 2014

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tbirdfan1

Michael Thomas

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SOURCE: amana front load washer error code "nd". Door is

Hello there and welcome to fixya
From what you're describing it sounds like the drain pump is blocked. The nd error code indicates "no drain". If the unit can't drain it won't spin. You're going to have to slide the washer out far enough to remove the rear panel; be careful not to damage the floor. Once you get the rear panel off you will see the pump. Be sure to have plenty of towels & a small container to catch water. I am sending you instructions from the service manual to remove and replace the pump. Another possibility is the drain line is blocked or something is stuck in the tub to pump hose.

Posted on Nov 05, 2011

Anonymous

  • 1 Answer

SOURCE: amana front load washer door locked with door open

To get the front off. (All screws look to be #2 Phillips Screws)
1. You have to unscrew (2) phillips screws from the back that holds the top on.
2. Slide the top off. (slide towards the back)
3. Then where the control panel is there is about 4-6 screws holding that plastic piece on, take those out this will allow you to pull the control panel up and out of the way.
4. At this point you can unscrew the 4-6 screws in the door area that holds the front of the washer on, once you unscrew those screws there is a tab that you have to lift the front over to pull the front off. This will allow you access to the locking mechanism.
5. There are only 2 screws holding te locking mechanism on.

Posted on Nov 18, 2010

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Hello there and welcome to fixya
From what you're describing it sounds like the drain pump is blocked. The nd error code indicates "no drain". If the unit can't drain it won't spin. You're going to have to slide the washer out far enough to remove the rear panel; be careful not to damage the floor. Once you get the rear panel off you will see the pump. Be sure to have plenty of towels & a small container to catch water. I am sending you instructions from the service manual to remove and replace the pump. Another possibility is the drain line is blocked or something is stuck in the tub to pump hose.
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