Question about Creative Labs ZEN V Plus MP3 Player

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The Media Explorer Isn't Working!

I've posted this in the wrong forum so I'm posting it here, too. I've tried putting a new CD onto my V Plus 4GB but everytime I try the Media Explorer won't open. And I've tried opening it on different user accounts on the computer as well, but nothing works! Help please! Thank youuuuuu! Stephanie x x

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Cary Farah

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  • 4,402 Answers

Do you have media player 11 installed?
other wise try another pc or friends pc and install new firmware

Posted on Dec 13, 2007

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The bit rate and sampling rate that you set for the mp3 format was possibly wrong. Since the 4GB player obviously isn't an HDD6330, I can't tell you what those rates are, but they are on the spec sheet that came with the player in tiny writing (or in the back of the manual sometimes - 50/50 with Philips). Go back into the Rip options in Windows Media Player and set the bit rate to 128. Once ripped, select the Properties for one of the song and find out the sampling rate. If the sampling rate is wrong, you can use a free program called Media Monkey to convert them to the right rate.

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Hmmm when you plug it in to put music on it do you use the sync manager thing? thats what i use and sometimes it says theres no player connected even though there is, so i just keep plugging and unplugging until it works.. but then if that doesnt work i just go to  "Zen v series media explorer" it like lets you upload music there too.. hope you find something that works! 

Oct 11, 2007 | Creative Labs ZEN V Plus MP3 Player

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