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Anonymous Posted on Jul 14, 2017

I need help PLEASE!

Ive had my phone since july and i havent experienced any problems with it until yesterday. the phone was low on battery and when i went to plug it in, my phone shut off and it come on. ive tried to hard reset it but nothing has happened. ive left it on charge for about 12 hours and still nothing, and my phones battery is nonremovable. do i need a new battery? can someone please help me!!?? it would be very appreciated!!!!

1 Answer

Marvin

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  • HTC Master 85,242 Answers
  • Posted on Jul 14, 2017
Marvin
HTC Master
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Contact your cell phone service provider and ask for help, they can walk you through this.

5 Related Answers

Anonymous

  • 4 Answers
  • Posted on Aug 16, 2009

SOURCE: HTC Touch Pro totally dead?!?!

Dear Muppets.

Does no one of you realize that when a phone or some other electrical equipment has serious malfunctions it is often more then just hard reset or softreset.

I have an HTC touch until one day I am sure I dropped it on the floor

Then woowwwww all of a sudden it started acting up.
Be honest.

These are very delicate phones and not bricks.
They are not as simple or reliable as a basic phone due to the fact that they have complicated systems like Windows.

Aynone ever heard of Windows crashing a PC.
Woowww you sound surprised.

I cna easily make a lot of money making somthing that looks fancy but that works like ****.

Think of some ideas.
Windows, HTC phones or similar. Any modern equipment made in China

This dont understand why a phone whic cost tihs much money can't bemade reliable.

Well come to think of it
Selling 1 million+ of them at a few hundred dollars each gives me an idea.

PROFIT ABOVE QUALITY.

And still you fools fall for it.

Yes the phones looks cool.

Any idea why DELL have been so big for so long.
They produce PC's and laptops that still work reliably after 5 years.

I am typing this on a Dell 8600 my business work horse
I use it for webdesign, VB programming, hardware testing

And trow it in my back everyday and in the boot of my car when I don't need it.

And it has never yes NEVER given me idea trouble.

I have tried a few other laptops
FUJITSU SIEMENS TABLE PC
Worked for 3 months then turned off and never came back on
guess what happend to it
It sold it for parts for 100 Euro

Also tried a brand new ACER.
Send it back to supplier as it kept turning of while doing remote access work.

If it aint broke dont fix it.
If it is .................. BIN

Look at hte amount of hours and time you have already spend on trying to figure out why your phone does not come on or work properly.

You would have had a lot more fun with your new Nokia by now

I personally would recommend LG Touch phones.
I now a 19 year old who had it and he threw it all over te place.
NEVER a problem with it and working like new.

Well if you know that LG are working with PHILIPS then you know why they are so reliable.

QUALITY above PROFIT.

and then still plenty of profit to make good money doohh










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Anonymous

  • 1 Answer
  • Posted on Nov 05, 2009

SOURCE: HTC touch pro frequently requires reset

HTC Touch Pro is a joke. My HTC Mogul quit working after a year's worth of light use in August 2009. I stupidly chose to upgrade to the HTC Touch Pro. The first one I had, the keyboard quit working with 6 weeks (unfortunately for me, not in Sprint's 30 trade in period!). I had also had issues with the screen freezing off and on, and not being able to answer calls half the time. Don't even get me started on the camera lag, the not being able to hear who is calling me due to poor ear speaker, etc, etc.

So, I called Sprint, and they replaced it with a "refurbished" model. No battery included, just a phone in a bag in a UPS box. I got my number transferred over to it, got all my info transferred over to the "new" Touch Pro. Within two hours, the phone locked down - completely froze. Tried soft reset - NOTHING. Took the battery out for a few minutes. Resolved the issue temporarily. Within an hour it had done it again. By the sixth lock down in less than 24 hours, the phone stayed that way for 2 hours straight. As I type this, two days in to having the phone, I am now up to eleven different times this phone has froze up.

I called Sprint, asked them to please replace this piece of ****. They so nicely offered to replace it with yet another HTC Touch Pro. I asked them if it was at all possible to replace it with a comparable phone from another manufacturer. The answer? NO. It seems it is their policy that they have to replace a phone at least THREE seperate times before they will even consider replacing it with another brand. So, I wrote to every executive e-mail address I could find. I was finally contacted by a "V.I.P. Analyst" with
"Sprint Executive & Regulatory Services" through my e-mail. She told my wife she's been leaving me voicemails on my phone. Funny, I don't even show a missed call on the phone. Unknown as to the voicemails, because the phone won't unfreeze for long enough for me to check them!

Anyway, my wife explained that I was totally unsatisfied by the Touch Pro, and again asked for it to be replaced with a comparable phone from a different brand, as I need a phone that is reliable for business use. Amazingly, she was told no. She explained, again, that we have been with Sprint for five years, and carry five lines with them, spending an average amount of $4200 a year on their services alone. She told her she could "understand your frustration, but the contract you "signed" says that they are only a service provider and are in no way responsible for the devices." The best they can do is replace it with another Touch Pro, as they have no record of having problems with this device. My wife told her to check some of the internet forums and tech reviews. The response? She can "appreciate that people are blogging about it, but again, Sprint has no known issues with this particular device." Funny, I can read through this one site alone and see that SEVERAL Sprint customers have issues with the Touch Pro.

I'm still trying to get something done through Sprint, as overall, they are a great company to be with. I just can't believe they would be willing to lose a five year customer over a piece of **** like the Touch Pro!

My recommendation on the HTC Touch Pro? STAY AWAY, STAY VERY FAR AWAY!!!

Anonymous

  • 2 Answers
  • Posted on Feb 07, 2012

SOURCE: Why does my phone loose battery power so quickly?

Android phones usually have a lot of junk running in the background. HTC is no exception. You can go into your settings, applications, and kill off some of the ones you don't want running. Some of them you can uninstall too. Check your other settings for the display to make sure it is shutting off after a short time. This should help some, but you should have longer battery life than a 1/2 hour. Look into a "new" battery or an extended battery. This is a longer life battery you can get on ebay or other sites. Make sure you get one that comes with a new back cover to fit over the larger battery. If none of this helps, you might have an issue with the phone & I would consider checking with your carrier for a replacement.

Anonymous

  • 70 Answers
  • Posted on Aug 05, 2012

SOURCE: HTC Vivid won't turn on

1.Check the device's battery level for at least two bars of strength.
2.If the battery level is low, charge the battery.
3.If the issue is not resolved, remove the back cover.
4.Remove the battery.
5.Wait 10 seconds.
6.Press and hold the W key.
7.While pressing down the W key, re-insert the battery.
•The device restarts and after approximately 15 seconds, the 'Recovery' screen appears
•Release the power button but *continue holding the home button*, for another 30 seconds.
Step
Thanks

Anonymous

  • 1 Answer
  • Posted on Jul 15, 2013

SOURCE: i have htc windows 8x phone. My phone wont charge! i plug it in and the red charging battery icon doesn't appears, but it wont turn on no matter how long i charge it. i just got my phone 5 days ag

I have the same issue - phone about 10 months old and connection is failing :( Phones4u is not interested. Seems the quality of the 8x is questionable.

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