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The installation of a new lamp will not affect the color of your image.Normally what happens is that because a new lamp will add more brightness to your image,the color issue is then more noticeable,so its possible that the color issue was already there .
I would be looking for a different shop and send them the bill.
If all fails go on ebay and get a new bulb and find someone who can replace it.
I wouldn't suggest you do it yourself because of the voltage these televisions put out.
this is a rear projection tv not lcd the color is off because the convergance chips are bad take the board out that has the tow stand up chips attached to heatsinks out order the stk number search for on google then take a om meter check all the resistors aroung the chips replace them also you must be a excellent soilder person or a tech to install and remove these chips
Well I finally had the TV picked up by a Toshiba recommended repair place and they are saying that it is a bad Optical Block, also known as the Light Engine. Total for pick up, parts and repairs is $827.00. This seems ridiculous to me when brand new TVs are so much cheaper now. I don't think I will pay that much to have this one fixed.
Your bulb may be blowing because of airflow issues or power cycling issues, first does your outlet get switched off at any point in time? if so you may be killing the bulb before it cools, if you turn the set on/off alot and or restart it after off quickly this could lead to permature bulb failure, if the original lamp was not replaced with a proper lamp to match the ballast it could blow the bulb. If your tv is too near a heat vent or the airflow thru the set is not adequate it could blow the bulb.