Question about Magic Chef CMV1000B Microwave Oven

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I was making popcorn and the microwave just died

It's over the range magic chef microwave we had it for 6 months ther is no power we checked all the pligs the fuse box it just stoped working. I am not sure if I have to buys a new one Please help

Posted by dpulcini on

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William Miller

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  • 9,179 Answers

Since it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

For more help from Magic Chef / Ewave see here or their contact page.

For Magic Chef in Canada call 866.587.2002

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jun 08, 2009

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I'd say your magnetron is failing.

The normal parts and labor warranty is probably one year, with a few years extra for the magnetron.

Your owner's manual will have that info. You can download owner's manuals for many Magic Chef models here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Hi,

You are running the risk of damaging the Magnatron by doing this.

Check the packets you are using, you will have to reduce your power output.

This is because microwaves act by being absorbed by water. There is very little in popcorn and in fat. Once this has been evaporated, the microwave energy builds up (as it is still being produced - but not absorbed), and ends up cooking the magnatron itself.

I have seen countless posts on here after cooking popcorn!

More fun on the hob anyway - and cheaper to buy in bulk!

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The cooling fan is a must!

Otherwise, the magnetron will be ruined, and that drives up the repair cost.

If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can order parts here: https://www.mcappliance.com/partorder.aspx

To contact Magic Chef about getting an *authorized* servicer, see: http://www.mcappliance.com/contactus/contactus.asp

We're happy to help and we appreciate your thoughtful rating of our answer.

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That does indeed sound like the mag is overheating and the thermostat is tripping, but it's probably not the steam.

Do you feel a good amount of air flowing through the vents?

If the cooling fan is not running or the air vents are blocked, that wil allow the magnetron to overheat.

If air flow is not a problem, then you may have a defective magnetron.

Assuming it's still under warranty, it would be best to let a Magic Chef-authorized servicer handle it.

For more help from Magic Chef / Ewave : http://www.mcappliance.com/ ; Contact page http://www.mcappliance.com/contactus/contactus.asp ; Order

parts https://www.mcappliance.com/orderpart

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We had the same problem with our brand new Magic Chef. Before going through the trouble of taking it back I called Home Depot. After talking to a Home Depot Rep I am told that the overheat sensor is under the glass plate directly beneath the popcorn bag. Popcorn gets very hot and the heat of the popcorn causes the sensor to shut the machine down. I would imagine this would be the same for a baked potato.
Very poor design.
I was told to put a microwave safe plate down and put the popcorn bag on it. This should help to reduce the heat and not trip the sensor.
A safety sensor is great, but not if it keeps tripping the machine and shutting down!

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